PowerEdge: 14G - iDRAC may not display Virtual Disk information intermittently

Summary: After a system restart, the Integrated Dell Remote Access Controller (iDRAC) may not display the Virtual Disk information intermittently.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

An informational event "RAC0513: There are no virtual disks to be displayed." may be shown.

Cause

The root cause is that the virtual disk inventory is not complete during system restart due to a timing issue.

Resolution

Performing an iDRAC reset resolves this issue.

Affected Products

Storage Spaces Direct R440 Ready Node, Storage Spaces Direct R640 Ready Node, Storage Spaces Direct R740xd Ready Node, Storage Spaces Direct R740xd2 Ready node, OEMR R240, OEMR R340, OEMR R440, PowerEdge XR2, OEMR R540, OEMR R640, OEMR XL R640 , OEMR R6415, OEMR R740, OEMR XL R740, OEMR R740xd, OEMR XL R740xd, OEMR R740xd2, OEMR R7415, OEMR R7425, OEMR R840, OEMR R940, OEMR R940xa, OEMR T140, OEMR T340, OEMR T440, OEMR T640, OEMR XL T640, OEMR XL R240, OEMR XL R340, Poweredge C4140, PowerEdge C6420, PowerEdge FC640, PowerEdge M640, PowerEdge MX740C, PowerEdge MX840C, PowerEdge R240, PowerEdge R340, PowerEdge R440, PowerEdge R540, PowerEdge R640, PowerEdge R6415, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R840, PowerEdge R940, PowerEdge R940xa, PowerEdge T140, PowerEdge T340, PowerEdge T440, PowerEdge T640, PowerEdge XE2420, PowerEdge XE7100, PowerEdge XE7420, PowerEdge XE7440, VxFlex Ready Node R640, VxFlex Ready Node R740xd, Dell EMC vSAN C6420 Ready Node, Dell EMC vSAN MX740c Ready Node, Dell EMC vSAN R440 Ready Node, Dell EMC vSAN R640 Ready Node, Dell EMC vSAN R6415 Ready Node, Dell EMC vSAN R740 Ready Node, Dell EMC vSAN R740xd Ready Node, Dell EMC vSAN R840 Ready Node, PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R840, VxFlex Ready Node R840 ...
Article Properties
Article Number: 000303213
Article Type: Solution
Last Modified: 27 May 2025
Version:  2
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