Usuwanie PowerProtect Storage Direct kończy się niepowodzeniem z komunikatem "Unable to delete the backup: Błąd podczas usuwania statycznych obrazów na DD"

Summary: Ten artykuł dotyczy awarii usuwania PowerProtect Storage Direct w wersji 19.13.

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Symptoms

Usuwanie PowerProtect Storage Direct kończy się niepowodzeniem z następującymi komunikatami. 
/opt/dpsapps/ppfsagent/bin/protectpoint backup delete backup-id <backup_id> config-file /opt/dpsapps/ppfsagent/config/storagedirect.config
*** Using VMAX configuration file "/opt/dpsapps/ppfsagent/config/storagedirect.config" ***
Backup <backup-id> will be deleted.
Are you sure you want to continue (default is 'no') [yes/no]?
yes

**** Unable to delete the backup: Error deleting static images on DD <DD_NAME/DD_IP>: Failed to delete DD static image <static image>. ( HTTP response 500 indicates an error: .)...

Cause

Użytkownik ProtectPoint utworzony w Data Domain potrzebuje roli administratora, ale ma przypisaną rolę "none".

Resolution

Przypisanie ROLI administratora do użytkownika ProtectPoint w Data Domain.
Article Properties
Article Number: 000222080
Article Type: Solution
Last Modified: 14 Mar 2024
Version:  1
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