Image Displayed on Left Side of Alienware Monitor's Screen Sharper Than That Displayed on the Right

Summary: This article provides information about how the image looks different on the left and the right side of the Alienware monitor's screen.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Alienware monitor users may notice that the image displayed on the left side of the screen is sharper or clearer than that displayed on the right side of the screen.

The image displayed on the left side of the Alienware monitor's screen looks sharper

This happens when the Dark Stabilizer is set to 1, 2 or 3 and one of the following events occurs:

  1. Power button is pressed to turn off the monitor and pressed again to turn on the monitor OR
  2. Power cord is unplugged and plugged in OR
  3. Video cable is unplugged and plugged back OR
  4. Monitor wakes up from Standby Mode

Affected Monitors:

  • Alienware 25 Gaming Monitor AW2523HF
  • Alienware 27 Gaming Monitor AW2723DF
  • Alienware 34 Curved QD OLED Gaming Monitor AW3423DWF

Cause

No cause information is available.

Resolution

Updating to Monitor Firmware version M3B103 or later for AW2723DF, M3T104 or later for AW2523HF, and M3B107 or later for AW3423DWF resolves the issue. To download and install the firmware, reference How to Download and Install Dell Drivers.

Affected Products

Alienware 25 Gaming Monitor AW2523HF, Alienware 27 Gaming Monitor AW2723DF, Alienware 34 Curved QD OLED Gaming Monitor AW3423DWF
Article Properties
Article Number: 000223146
Article Type: Solution
Last Modified: 16 Apr 2025
Version:  7
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.