Factory reset, restore, or reinstall Microsoft Windows on a Dell computer

Summary: This article presents options for performing a system restore, resetting Windows installation, or restoring Windows to factory condition on a Dell computer.

Article Content


Symptoms

Reset, restore, or reinstall Windows 7, 8, and 10 on your Dell PC using the instructions shown below. 



Table of Contents:

  1. Restore your operating system to factory settings
  2. Alternate recovery and reinstall options
  3. Legacy operating system information

Restore your operating system to factory settings

To repair or restore your operating system to its original factory image, visit the Dell Windows Backup Media and Recovery Options page. Here, you can learn how to create recovery discs using your Dell computer, or how to download a Dell factory image for your product.


Alternate recovery and reinstall options

Windows 10

For a list of options for restoring or reinstalling Windows 10, refer to the Dell Support article Reset or reinstall Windows 10 on your Dell computer

Video (English Only) - How to Run System Restore Windows 10


Windows 8.1

To manually reinstall Windows 8.1, refer to the Dell Support article Windows 8.1 Upgrade and Installation Instructions.

To perform a system restore in Windows 8.1, refer to the Dell Support article How to run System Restore in Windows 8.1 on your Dell PC.


Windows 7

To learn about using system restore points, resetting to factory settings, or manually installing Windows 7 on your Dell Computer, refer to the Dell Support article How to use a Restore Point, Factory Reset, or Manually Install Windows 7 on your Dell Computer.


Legacy operating system information

Resolution
SLN130027_en_US__3image(13480)  Out of warranty? No problem! Click here, enter your Service Tag, and view our offers. 

 

SLN130027_en_US__4icon Currently, offers are only available for US, Canada, UK, Germany and France PC Customers. Server and Storage not applicable.

 

Article Properties


Affected Product

Alienware 15 R4, Alienware 17 R5, Alienware Area-51 R4 and R5, Alienware Aurora R5, G Series, Inspiron, Latitude, Vostro, XPS, Retired Models, Fixed Workstations, Dell SE2719H, Dell Thunderbolt Dock TB16, Inspiron 3452, Inspiron 15 7572 Alienware 15 R4, Alienware 17 R5, Alienware Area-51 R4 and R5, Alienware Aurora R5, G Series, Inspiron, Latitude, Vostro, XPS, Retired Models, Fixed Workstations, Dell SE2719H, Dell Thunderbolt Dock TB16, Inspiron 3452, Inspiron 15 7572, Inspiron 7580, Inspiron 3052, Inspiron 20 3064, Inspiron 3264 AIO, Inspiron 3265, Inspiron 3452 AIO, Inspiron 3455, Inspiron 24 3464, Inspiron 24 5488, Inspiron 27 7775, Inspiron 3252, Inspiron 3655, Latitude 10e ST2E, Latitude 10, Latitude 5290 2-in-1, Latitude 5290, Latitude 7290, Latitude 3390 2-in-1, Latitude 7350 2-in-1, Latitude 7390 2-in-1, Latitude 7390, Latitude 3490, Latitude 5490, Latitude 7490, Latitude 3590, Latitude 5590, Latitude 5591, Latitude 5175 2-in-1, Latitude 5179 2-in-1, Latitude 7202 Rugged Tablet, Latitude ST, OptiPlex 3050 All In One, OptiPlex 3050, OptiPlex 3060, OptiPlex 5050, OptiPlex 5250 All In One, OptiPlex 7050, OptiPlex 7060, OptiPlex 7450 All In One, OptiPlex 7460 All In One, OptiPlex 7760 All In One, Surface Pro 4, Vostro 5370, Vostro 14 3468, Vostro 5471, Vostro 15 3568, Vostro 3578, Vostro 15 5568, Vostro 3470, Vostro 3670, XPS 10 Tablet, XPS 18 1810, XPS 27 7760, XPS 8920 See more

Last Published Date

05 Dec 2020

Version

3

Article Type

Solution

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