Invalid and Valid Workflows for upgrading Dell Encryption
Summary: These are the invalid and valid upgrade workflows for Dell Encryption.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Affected Products:
- Dell Enterprise Edition Shield
- Dell Data Protection | Security Tools
- Dell Data Protection | Endpoint Security Suite
Cause
Not Applicable
Resolution
Product abbreviations:
- ST = Security Tools
- MI = Master Installer
- ESS = Endpoint Security Suite
- Shield = Endpoint Encryption
- Local = Personal Edition
- Remote = Enterprise Edition
| Invalid Installer Upgrade Workflows | |
|---|---|
| Upgrade From | Upgrade To |
| ST | MI(Remote) |
| ST | ESS |
| Shield(Local) | Shield(Remote) |
| Shield(Local) | Shield(Remote)+ST |
| Shield(Local) | MI(Remote) |
| Shield(Local) | ESS |
| Shield(Remote) | Shield(Local) |
| Shield(Remote) | Shield(Local)+ST |
| Shield(Remote) | MI(Local) |
| Shield(Remote)+ST | Shield(Local) |
| Shield(Remote)+ST | Shield(Local)+ST |
| Shield(Remote)+ST | MI(Local) |
| Shield(Local)+ST | Shield(Remote) |
| Shield(Local)+ST | Shield(Remote)+ST |
| Shield(Local)+ST | MI(Remote) |
| Shield(Local)+ST | ESS |
| MI(Local) | ST |
| MI(Local) | Shield(Remote) |
| MI(Local) | Shield(Remote)+ST |
| MI(Local) | Shield(Local)+ST |
| MI(Local) | MI(Remote) |
| MI(Local) | ESS |
| MI(Remote) | ST |
| MI(Remote) | Shield(Local) |
| MI(Remote) | Shield(Remote)+ST |
| MI(Remote) | Shield(Local)+ST |
| MI(Remote) | MI(Local) |
| ESS | ST |
| ESS | Shield(Local) |
| ESS | Shield(Remote)+ST |
| ESS | Shield(Local)+ST |
| ESS | MI(Local) |
| ESS | ESS-->MI(Remote) |
| Valid Installer Upgrade Workflows | |
|---|---|
| Upgrade From | Upgrade To |
| ST | Shield(Remote) + ST |
| ST | Shield(Local) + ST |
| ST | MI(Local) |
| Shield(Local) | Shield(Local) + ST |
| Shield(Local) | MI(Local) |
| Shield(Remote) | Shield(Remote) + ST |
| Shield(Remote) | MI(Remote) |
| Shield(Remote) | ESS |
| Shield(Remote) + ST | ST |
| Shield(Remote) + ST | Shield(Remote) |
| Shield(Local)+ST | ST |
| Shield(Local)+ST | Shield(Local) |
| Shield(Local)+ST | MI(Local) |
| MI(Local) | Shield(Local) |
| MI(Remote) | Shield(Remote) |
| MI(Remote) | ESS |
| ESS | Shield(Remote) |
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.
Affected Products
Dell EncryptionArticle Properties
Article Number: 000129587
Article Type: Solution
Last Modified: 26 Mar 2024
Version: 12
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