How to Identify the Secureworks Taegis XDR Agent Version

This article provides the steps to locate and identify the Secureworks Taegis XDR agent version.

Affected Products:

• Secureworks Taegis XDR

Affected Operating Systems:

• Windows
• Linux

The process to identify the Secureworks Taegis XDR agent version differs between Windows and Linux. Click the appropriate operating system for more information.

Windows

1. As an administrator, right-click the Windows start menu and then click Run.
2. In the Run UI, type cmd and then press Enter.
   
3. Type cd "<PATH>" and then press Enter.
   
   Note:

   • <PATH> = The Secureworks Taegis XDR setup folder
   • By default, the setup folder is C:\Program Files (x86)\Dell SecureWorks\Red Cloak.
4. Type redcloak.exe --check and then press Enter.
   
5. Command Prompt outputs information similar to the below example output. The installed version displays in the [INFO] Version: output. If errors are seen or there is not a [SUCCESS] message at the end, contact Dell Support.

   …
   [ INFO  ] Secureworks Red Cloak
   [ INFO  ] Communications Check
   [ INFO  ]
   [ INFO  ] This process will check the communications channel between
   [ INFO  ] this system and the servers.
   [ INFO  ]
   [ INFO  ] Version: 2.8.3.0
   [ INFO  ] Configuration: c:\Program Files (x86)\Dell SecureWorks\Red Cloak\config.bin 
   …
   [SUCCESS] connection active

   Note:

   • For more information about contacting support, reference How to Get Support for Secureworks Taegis XDR.
   • The version in the example output may differ in your environment.

Linux

1. Open Terminal.
   
2. Type /opt/secureworks/redcloak/bin/redcloak -–check and then press Enter to verify the agent version. The installed version displays in the [INFO] Version: output.
   
   Note: The version in the example image may differ in your environment.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.