Dell Laptops with Qualcomm Processors Unable to Reach One Hundred Percent Utilization

Summary: The article provides steps to resolve Dell laptops with Qualcomm CPUs unable to reach 100% utilization.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Affected Platforms:

  • Latitude 5455
  • Latitude 7455
  • Inspiron 14 5441
  • Inspiron 14 Plus 7441

The CPU utilization is unable to reach 100%, it is limited to 90%, when stressing the CPU or running a heavy-loading application.

CPU utilization is unable to reach 100%, it is limited to 90%.

Cause

This is a BIOS issue.

Resolution

Update the BIOS to resolve this issue. For more information, reference BIOS Update Guide.

  • Latitude 7455 - v2.1.1 or later
  • Latitude 5455 - v1.1.1 or later
  • Inspiron 14 5441 - v1.1.1 or later
  • Inspiron 14 Plus 7441 - v2.1.1 or later

Affected Products

Inspiron 14 5441, Inspiron 14 Plus 7441, Latitude 5455, Latitude 7455
Article Properties
Article Number: 000242144
Article Type: Solution
Last Modified: 13 Nov 2025
Version:  4
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