HP Printer Connected to Latitude or XPS With an ARM Processor Cannot Print
Summary: Learn about HP printers failing to print when attached to a Latitude 5455, Latitude 7455, or XPS 13 9345 laptop that is equipped with an ARM processor.
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Symptoms
An HP printer that is connected to a Latitude or XPS with an ARM processor may fail to print jobs that are queued up.
Affected Platforms:
- Latitude 5455
- Latitude 7455
- XPS 13 9345
Cause
An HP printer driver configuration may be incompatible with ARM processors.
Resolution
Long-term resolution:
Check the HP Support
Affected Products
Latitude 5455, Latitude 7455, XPS 13 9345Article Properties
Article Number: 000267953
Article Type: Solution
Last Modified: 22 Apr 2025
Version: 5
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