La computadora no se puede conectar automáticamente a Wi-Fi en SupportAssist OS Recovery

Summary: Obtenga información sobre cómo volver a conectarse automáticamente a Wi-Fi en SupportAssist OS Recovery.

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Symptoms

Es posible que la computadora no pueda volver a conectarse a la red Wi-Fi en SupportAssist OS Recovery.

Plataformas afectadas:

  • DELL 16 DC16251

Cause

El mecanismo de perfil Wi-Fi en Windows 11 24H2 no entrega correctamente la conexión inalámbrica a SupportAssist OS Recovery.

Resolution

La actualización a SupportAssist OS Recovery versión 5.5.13.2 o posterior en la computadora resuelve el problema. Para descargar e instalar SupportAssist OS Recovery, abra SupportAssist, seleccione Actualizar software y seleccione Buscar actualizaciones.

Affected Products

Dell 16 DC16251, SupportAssist OS Recovery
Article Properties
Article Number: 000315826
Article Type: Solution
Last Modified: 15 Sept 2025
Version:  2
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