Older BIOS Does Not Support CPU on Dell Pro Plus and Premium Laptops

Summary: The following article provides information about a problem with the BIOS on Dell Pro Plus and Dell Pro Premium laptops. BIOS versions before 2.0.1 do not support the Intel Core Ultra 200 U series of central processor units (CPUs). ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Older BIOS versions do not support the Intel Core Ultra 200 U series

 

The Intel Core Ultra 200 U (Arrow lake) Dell Pro Plus or Premium laptop is displaying an error code during a BIOS update. The Dell Pro Plus and Premium laptops are available with both the Intel Core Ultra 200 V (Lunar lake) or the Arrow lake series of CPU. Failing to use your laptops service tag means it is possible to attempt to install an older BIOS from the Dell driver site. Installing an older BIOS can mean that the BIOS does not support the Arrow lake series of processors. The correct BIOS must be installed for the laptops processor configuration.

Note: The processor type in your laptop is available from several places:
  • Your invoice
  • The product page after entering your service tag and going to your hardware list
  • The about page in your Windows settings
  • The MSINFO32 utility in Windows

This issue affects the following products:

  • Dell Pro 13 Plus PB13250
  • Dell Pro 13 Premium PA13250
  • Dell Pro 14 Plus PB14250
  • Dell Pro 14 Premium PA14250
  • Dell Pro 16 Plus PB16250

Cause

The Lunar lake series launched in January 2025 but the Arrow lake series did not launch until March 2025.

Any BIOS released before version 2.0.1 does not support the Arrow lake series of processors. (For example: Version 1.0.2, 1.1.0, 1.2.0, and later.)

More recent revisions support both Lunar and Arrow lake.

Resolution

Note: Administrator rights are required on the laptop to make any operating system changes or update any software.

Updating to Dell Pro 13 Plus PB13250/14 Plus PB14250/16 Plus PB16250/13 Premium PA13250/14 Premium PA14250 System BIOS version 2.0.1 or later on the laptop resolves the issue. See the following article for instructions on how to download and install the Dell_Pro_PA13250_PA14250_PB13250_PB14250_PB16250_2.0.1.exe, update file:

Note: Always enter the products service tag when using the Dell Support site. It ensures that the site provides the correct drivers for your specific model and hardware.


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Affected Products

Dell Pro 13 Premium PA13250, Dell Pro 14 Premium PA14250, Dell Pro 13 Plus PB13250, Dell Pro 14 Plus PB14250, Dell Pro 16 Plus PB16250
Article Properties
Article Number: 000372453
Article Type: Solution
Last Modified: 13 Nov 2025
Version:  2
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