"Unable to install SQL Server" Error Exit Code 2061893606 With SSD
Summary: Learn what to do when SQL Server cannot be installed on an SSD and gives an error of "Unable to install SQL Server" with an exit code of 2061893606.
Symptoms
Microsoft SQL Server may be unable to be installed on Windows 11 when the operating system is installed using the Microsoft inbox driver. This can happen when the BIOS SATA Operation setting is set to AHCI instead of RAID On. When SQL Server is attempted to be installed, an error message is received that says, "Unable to install SQL Server (setup.exe). Exit code (Decimal): -2061893606Error description: Wait on the Database Engine recovery handle failed. Check the SQL Server error log for potential causes."
In PowerShell, the physical sector size can be checked by typing Get-Disk | Select Number, FriendlyName, LogicalSectorSize, PhysicalSectorSize and then pressing Enter. This issue occurs when the value of PhysicalSectorSize is not 4096.
Affected Platforms:
- Alienware Desktop
- Alienware Laptops
- Dell Desktops
- Dell Laptops
- Dell Pro Laptops
- Dell Pro Desktops
- Dell Pro Max Desktops
- Dell Pro Max Laptops
- Dell Pro Rugged Laptops
- Inspiron Laptops
- Inspiron Desktop
- Latitude
- OptiPlex
- Precision Laptops
- Precision Desktop
- XPS Laptops
Affected SSDs and Dell Part Numbers (DPN):
- SanDisk SN5000S
- 512 GB - DPN
2RF37- Firmware version 34012143 or lower - 1 TB - DPN
645DW- Firmware version 34012143 or lower - 2 TB - DPN
05GJH- Firmware version 34012143 or lower
- 512 GB - DPN
- SanDisk SN5100S
- 512 GB - DPN
9D0TT- Firmware version 35012201 or lower - 1 TB - DPN
F6R4V- Firmware version 35012201 or lower - 2 TB - DPN
CJ5M9- Firmware version 35012201 or lower
- 512 GB - DPN
- SanDisk SN7100S
- 256 GB - DPN
6DJG6- Firmware version 76012001 or lower - 512 GB - DPN
WYMVY- Firmware version 76012101 or lower - 1 TB - DPN
78KXH- Firmware version 76012101 or lower
- 256 GB - DPN
- SanDisk SN8000S non-SED
- 512 GB - DPN
DVK06- Firmware version 63012102 or lower - 1 TB - DPN
H1CNH- Firmware version 63012102 or lower - 2 TB - DPN
50KMR- Firmware version 63012102 or lower
- 512 GB - DPN
- SanDisk SN8000S SED
- 512 GB - DPN
N1KT3- Firmware version 63112102 or lower - 1 TB - DPN
0XH6P- Firmware version 63112102 or lower - 2 TB - DPN
4PF9M- Firmware version 63112102 or lower - 4 TB - DPN
4FN86- Firmware version 63112102 or lower
- 512 GB - DPN
Affected Operating System:
- Windows 11
Affected Application:
- SQL Server 2022
- SQL Server 2019
- SQL Server 2017
- SQL Server 2016
Cause
An issue between the Windows 11 Inbox Storage driver and the hard drives causes this error to occur.
Resolution
Long-term solution
- Back up all personal data. For more information, refer to Back Up and Recovery.
- Connect the AC adapter if updates are being run on a laptop.
- SanDisk SN5000S (Dell part number
2RF37,645DW, and05GJH): Updating the SanDisk SN5000S Solid State Drive Firmware to version 3401.2144, A04 or later on the computer resolves the issue. To download and install the firmware, refer to How to Download and Install Dell Drivers and Firmware. - SanDisk SN8000S non-SED (Dell part number
DVK06,H1CNH, and50KMR): Updating the SanDisk SN8000s Solid State Drive Firmware Update to version 6301.2103, A03 or later on the computer resolves the issue. To download and install the firmware, refer to How to Download and Install Dell Drivers and Firmware. - SanDisk SN8000S SED (Dell part number
N1KT3,0xH6P,4PF9M, and4FN86): Updating the SanDisk SN8000s Solid State Drive Firmware Update to version 6311.2103, A03 or later on the computer resolves the issue. To download and install the firmware, refer to How to Download and Install Dell Drivers and Firmware.
Workaround
If your hard drive is not yet listed above with a long-term solution, refer to Microsoft for the workaround. Reference the Resolution steps for disk sector size errors in SQL Server section of Troubleshoot Operating System Disk Sector Size Greater Than 4 KB.