Deploying A Template With The Virtual Disk Configuration Set To Action ‘CREATE’ Fails In OpenManage Enterprise 4.5.x
Summary: Deploying a template with the virtual disk configuration set to action ‘CREATE’ fails with the error: "Unable to create a virtual disk due to an invalid combination of span count or number of disks specified for the selected RAID level" ...
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Symptoms
- Deployment of a template with virtual disk configuration set with action "CREATE" will fail with error
" Unable to create a virtual disk because an invalid combination of span count or number of disks was entered for the RAID level selected " - When a Server Configuration Profile (SCP) containing RAID attributes—such as Virtual Drives (VDs) and their associated physical disks—is exported from iDRAC and subsequently used to create a template in OpenManage Enterprise (OME) version 4.5.x, only the first physical disk linked to the VD is included in the generated template.
- The remaining physical disks associated with the same VD are not captured in the template.
- This issue occurs irrespective of whether the template is created from an SCP file or directly from a reference device.
- The behavior is specific to OME version 4.5.x and does not occur in earlier versions, including OME 4.4 and OME 4.3.
Cause
The physical disk attribute ID was incorrectly identified as a duplicate and subsequently filtered out during the template ingestion process.
Resolution
The issue has been resolved in OpenManage Enterprise (OME) version 4.6.0
For users who require this fix in OME 4.5.x versions, please reach out to Dell Support.
Additional Information
FLT02I-660 PSE-38766
Affected Products
Rack ServersProducts
Tower Servers, iDRAC9, Dell EMC OpenManage Enterprise, iDRAC10 - 1.20.xx SeriesArticle Properties
Article Number: 000384312
Article Type: Solution
Last Modified: 27 Nov 2025
Version: 1
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