2020-01-12 02:55:17,421 [ModalContext] (GetTweaksFromISOFileCommand.java:78) ERROR - getTweaksFromISOFile FAILED - Failed getting tweaks from ISO. tweaksRV=ReturnValue [_isSuccess=false, _message=Failed getting tweak value, got an error: error: tweak file 'tweak.params.version' does not exist, _data=null, _throwable=com.emc.dm.exception.InstallationFlowException: Failed getting tweak value, got an error: error: tweak file 'tweak.params.version' does not exist, _failureReason=UNKNOWN] com.emc.dm.exception.InstallationFlowException: Failed getting tweak value, got an error: error: tweak file 'tweak.params.version' does not exist
From DM logs it seems that SHOULD_CHECK_ISO_CHECKSUM in dm.properties file is set to false.This is where it didn't run the checksum on the uploaded iso because of the false Boolean value:
2020-01-12 02:21:22,794 [pool-1-thread-17] (ValidateISOAfterDownloadCommand.java:25) DEBUG - Not getting the ISO checksum.
Cause
DM failed to verify the checksum when uploading the iso and continued to checking system diagnostics step,
This is due to a property called SHOULD_CHECK_ISO_CHECKSUM in dm.properties file, which is a Boolean property was set to false. (default value should be true)
the isoVerified file was created which shouldn't have been created until iso passes the checksum.
Resolution
Resolution:
A solution exists for this issue but intervention from Dell EMC technical support personnel is required,Contact the Dell EMC Customer Support Center or your service representative for technical assistance and reference this Dell EMC knowledgebase solution ID.
Additional Information
Article Properties
Affected Product
RecoverPoint EX
Product
RecoverPoint EX, RecoverPoint CL, RecoverPoint SE
Last Published Date
20 Nov 2020
Version
2
Article Type
Solution
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