Resolve No Sound Issues After Windows Update
Summary: Fix audio problems that arise after a Windows update. Follow our guide to resolve no sound issues on Windows 10 and 11, ensuring your Dell device's audio works correctly again.
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Symptoms
You may experience a situation where your sound stops working or does not work correctly after a Windows update. Performing the following steps will help you resolve the issue.
Cause
Cause information is not available.
Resolution
Run the Windows Audio Troubleshooter which is found in this Microsoft Knowledge Base article, Fix sound problems 
If the issue persists follow these steps. Instructions for each step are detailed in the Microsoft Fix sound problems
- Use Device Manager to update or reinstall the audio driver (Article section - Check Device Manager)
- Ensure that the correct audio device is set as the default (Article section - Set default device)
- Turn off Audio Enhancements (Article section - Turn off audio Enhancements)
- Try another audio format (Article section - Try different audio formats)
For additional information, reference the Dell Knowledge Base article How to Troubleshoot No Sound on Computer or Audio Playback Issues.
Affected Products
Inspiron, Latitude, Vostro, XPSArticle Properties
Article Number: 000143621
Article Type: Solution
Last Modified: 23 Jan 2025
Version: 7
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