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Article Number: 000180989

Dell Data Guardian Mobile Device System Requirements

Summary: System requirements must be met when installing Dell Data Guardian Mobile Device.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Symptoms

Note:

This article covers software, hardware, and network level requirements for proper configuration of Dell Data Guardian Mobile Device.

Affected Products:

Dell Data Guardian Mobile Device

Affected Versions:

v1.0 and Later

Affected Operating Systems:

iOS
Android

Cause

Not applicable.

Resolution

Server Infrastructure

Dell Data Guardian requires Dell Security Management Server (formerly Dell Data Protection | Enterprise Edition Server or Dell Data Protection | Virtual Edition) v9.6 or later for policies and key management.

Note: This article focuses on the Dell Data Guardian system requirements for mobile devices. For Dell Data Guardian desktop and laptop system requirements, reference Dell Data Guardian System Requirements.

Further requirements are required based on the operating system platform. Click the appropriate platform tab for more information about specific requirements.

Click the appropriate product version for more information.

Note: iOS requires the Dell Data Guardian Mobile app to view protected files.
v2.8 and Later

Operating Systems:

  • iOS 12.0.0 to 12.3.0
  • iOS 11.0.0 to 11.4.1
  • iOS 10.0.0 to 10.3.3

Microsoft Office:

  • Microsoft Office 2019
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

v2.7

Operating Systems:

  • iOS 12.0.0 to 12.2.0
  • iOS 11.0.0 to 11.4.1
  • iOS 10.0.0 to 10.3.3

Microsoft Office:

  • Microsoft Office 2019
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

v2.5 to 2.6

Operating Systems:

  • iOS 12.0.0 to 12.1.4
  • iOS 11.0.0 to 11.4.1
  • iOS 10.0.0 to 10.3.3

Microsoft Office:

  • Microsoft Office 2019
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

v2.3 to 2.4

Operating Systems:

  • iOS 12.0.0 to 12.1.4
  • iOS 11.0.0 to 11.4.1
  • iOS 10.0.0 to 10.3.3

Microsoft Office:

  • Microsoft Office 2016
  • Microsoft Office 2013 SP1

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

v2.2

Operating Systems:

  • iOS 12.0.0 to 12.1.4
  • iOS 11.0.0 to 11.4.1
  • iOS 10.0.0 to 10.3.3

Microsoft Office:

  • Microsoft Office 2016
  • Microsoft Office 2013 SP1
  • Microsoft Office 2010 SP2

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

v2.1

Operating Systems:

  • iOS 12.0.0 to 12.0.1
  • iOS 11.0.0 to 11.4.1
  • iOS 10.0.0 to 10.3.3

Microsoft Office:

  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

v2.0

Operating Systems:

  • iOS 11.0.0 to 11.4.1
  • iOS 10.0.0 to 10.3.3
  • iOS 9.1 to 9.3.5

Microsoft Office:

  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

v1.5 to 1.6

Operating Systems:

  • iOS 11.0.0 to 11.2.6
  • iOS 10.0.0 to 10.3.3
  • iOS 9.1 to 9.3.5

Microsoft Office:

  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

v1.4

Operating Systems:

  • iOS 11.0.0 to 11.0.3
  • iOS 10.0.0 to 10.3.3
  • iOS 9.1 to 9.3.5

Microsoft Office:

  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

v1.3 and Earlier

Operating Systems:

  • iOS 10.0.0 to 10.3.3
  • iOS 9.1 to 9.3.5
  • iOS 8.0 to 8.4.1

Microsoft Office:

  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

Click the appropriate product version for more information.

Note: Android requires the Dell Data Guardian Mobile app to view protected files.
v2.5 and Later

Operating Systems:

  • 9.0 Pie
  • 8.0 to 8.1 Oreo
  • 7.0 to 7.1.2 Nougat
  • 6.0 to 6.0.1 Marshmallow
  • 5.0 to 5.1.1 Lollipop

Microsoft Office:

  • Microsoft Office 2019
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

v2.4

Operating Systems:

  • 9.0 Pie
  • 8.0 to 8.1 Oreo
  • 7.0 to 7.1.2 Nougat
  • 6.0 to 6.0.1 Marshmallow
  • 5.0 to 5.1.1 Lollipop

Microsoft Office:

  • Microsoft Office 2019
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

v2.3

Operating Systems:

  • 9.0 Pie
  • 8.0 to 8.1 Oreo
  • 7.0 to 7.1.2 Nougat
  • 6.0 to 6.0.1 Marshmallow
  • 5.0 to 5.1.1 Lollipop

Microsoft Office:

  • Microsoft Office 2019
  • Microsoft Office 2016
  • Microsoft Office 2013 SP1

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

v2.1 to 2.2

Operating Systems:

  • 9.0 Pie
  • 8.0 to 8.1 Oreo
  • 7.0 to 7.1.2 Nougat
  • 6.0 to 6.0.1 Marshmallow
  • 5.0 to 5.1.1 Lollipop
  • 4.4 to 4.4.4 KitKat

Microsoft Office:

  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

v2.0

Operating Systems:

  • 8.0 to 8.1 Oreo
  • 7.0 to 7.1.2 Nougat
  • 6.0 to 6.0.1 Marshmallow
  • 5.0 to 5.1.1 Lollipop
  • 4.4 to 4.4.4 KitKat

Microsoft Office:

  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

v1.5 to 1.6

Operating Systems:

  • 8.0 Oreo
  • 7.0 to 7.1.2 Nougat
  • 6.0 to 6.0.1 Marshmallow
  • 5.0 to 5.1.1 Lollipop
  • 4.4 to 4.4.4 KitKat

Microsoft Office:

  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

v1.4

Operating Systems:

  • 7.0 to 7.1.2 Nougat
  • 6.0 to 6.0.1 Marshmallow
  • 5.0 to 5.1.1 Lollipop
  • 4.4 to 4.4.4 KitKat

Microsoft Office:

  • Microsoft Office 2013
  • Microsoft Office 2010 SP1 or SP2

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

v1.3 and Earlier

Operating Systems:

  • 7.0 Nougat
  • 6.0 to 6.0.1 Marshmallow
  • 5.0 to 5.1.1 Lollipop
  • 4.4 to 4.4.4 KitKat

Microsoft Office:

  • Microsoft Office 2013 SP1
  • Microsoft Office 2010 SP1 or SP2

Cloud Sync Clients

  • Dropbox
  • Box1
  • Google Drive2
  • OneDrive
  • OneDrive for Business
  • Unified OneDrive

1Box Tools and Box Edit are not supported with Dell Data Guardian.
2Google Backup and Sync is not supported.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

 

Videos

 

Article Properties

Affected Product

Dell Data Guardian

Last Published Date

19 Dec 2022

Version

9

Article Type

Solution

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