Note:
- Support for Alienware Update (AU) and Dell Update (DU) ends on December 31,2024.
- Install SupportAssist to ensure that your computer is up to date and performing at its best.
Dell Update (for consumer and client computers only) and Alienware Update (for Alienware computers only) is a stand-alone application that provides updates for Dell system software. This application simplifies the BIOS, firmware, driver, and application update experience for Dell consumer client hardware. This application can also be used to install drivers after the operating system and network drivers are installed based on the computer's identity.
Note: Dell highly recommends downloading and installing the latest Dell Update or Alienware Update during your next scheduled update cycle. The updates contain feature enhancements or changes that improve the reliability and availability of your computer.
Note: Dell Update and Alienware Update Classic interface is not supported from version 4.7 onwards and the older Dell Update and Alienware Update Classic clients are upgraded to Dell Update and Alienware Update 4.7 UWP.
Note: .NET Desktop Runtime 8.0.12 or higher is a pre-requisite before installation of DU and AU v5.5.
Dell Update or Alienware Update Download Links
Dell Update and Alienware Update 5.5
Downloads available for Dell Update:
Downloads available for Alienware Update:
Known issues
- If Dell Client Device Manager (DCDM) 1.0 is available on the computer and a manual installation of DU/ AU 5.5 takes place, the DellClientManagement Service may be stopped and disabled as it becomes faulty.
- All application notifications may not work. Therefore, it is recommended to uninstall DCDM 1.0 and DU/ AU 5.5 and then reinstall DU/ AU 5.5.
- ConsentOverride key is not created on Fresh Install, so telemetry events may not get triggered. DU/ AU provides an ADMX key template or a Setup through Management Suite may result in the creation of the registry key (ConsentOverride ) needed for transmitting the telemetry data. Till then, no telemetry events may be sent.
- DellClientManagementService is deleted when the DU/ AU 5.4 to DU/ AU 5.5 upgrade takes place when .NET 8 is not installed on the client (Upgrade & Fresh Install): DU/ AU 5.5 needs .NET 8 for a successful installation. Otherwise, the installation may rollback and previous version of DU/ AU may be removed.
- Any product exists along with Dell Core Services (DCS); if DCS is uninstalled, all agents may move to unknown. DCS is a core component, and uninstallation of DCS results in moving all the agents associated with DCS to an Unknown State.
Installation of Dell Update or Alienware Update
To get Dell Update or Alienware Update, follow these steps (dell support):
- Go to the Dell Support page.
- Under Identify your product, enter the Service Tag of your supported Dell device and click Search, or click Detect PC.
- On the Product Support Page for your Dell device, click Drivers & Downloads.
- Find Manually find a specific driver for your [model] and Click Find drivers on the right side of the page.
- Check the Application checkbox under the Category dropdown.
- Locate Dell Update (or Alienware Update) in the list and select Download on the right side of the page.
- Locate the downloaded file on your computer (in Google Chrome, the file appears at the bottom of the chrome window), and run the executable file.
- Follow the on-screen instructions to install Dell Update or Alienware Update.
For installation instructions, Dell Technologies recommends getting the latest information from the most current User's Guide. For additional reference on downloading and installing drivers, see the following Dell Knowledge Base Article: Drivers & Downloads FAQs
Release Notes and Documentation
For release notes, Dell Technologies recommends getting the latest information from the most current Release Notes.