Dell Management Server Virtual Core Server Does Not Exist Notifications

Yhteenveto: Recipients of the email notifications are receiving error notifications hourly, when deploying or upgrading the Dell Management Server Virtual to v11.4, and enabling Email Notifications. ...

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Oireet

Affected Products:

  • Dell Management Server Virtual

Affected Versions:

  • v11.4

Affected Operating Systems:

  • Linux

Example of the email received:

Automatically generated alert from Dell Security Management Server Virtual – Service: Dell Core Server - HTTP / Event: Does not exist
Action: restart
Host: Server Hostname
Description: process is not running
Service: Dell Core Server - HTTP
Event: Does not exist

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The service which checks the status of the Dell Management Server Virtual components fails to detect the core server as listening because netstat, part of the net-tools package, is not installed.

Tarkkuus

  1. Log in to the Dell Management Server Virtual administration console.
Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Launch Shell and press Enter.

Launch Shell
Figure 1: (English Only) Launch Shell

  1. Change user to dellsupport with the command su dellsupport

Run command su dellsupport
Figure 2: (English Only) Run command su dellsupport

Note:
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: dellsupport
    • Password: dellsupport
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. Confirm the password for the dellsupport user.

Confirm password
Figure 3: (English Only) Confirm password

  1. Check the status of netstat with the command netstat --version.
  2. If netstat is not installed, you see the following error.

Error if netstat is not installed
Figure 4: (English Only) Error if netstat is not installed

  1. Run the command sudo apt install net-tools to install net tools.
  2. Run netstat --version again to verify that netstat is now installed.

Run netstat --version
Figure 5: (English Only) Run netstat --version

  1. Type exit and press Enter to log out of dellsupport.

Type exit
Figure 6: (English Only) Type exit

  1. Type exit and press Enter to log out of the shell to the Main Menu.

Type exit
Figure 7: (English Only) Type exit

Tuotteet, joihin vaikutus kohdistuu

Dell Encryption
Artikkelin ominaisuudet
Artikkelin numero: 000202891
Artikkelin tyyppi: Solution
Viimeksi muutettu: 02 elok. 2023
Versio:  2
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