009-654 093-919 093-920 093-921 093-922 YMCK Toner Low Density Errors

This article covers troubleshooting 009-654, 093-919, 093-920, 093-921, 093-922: YMCK Toner Low Density Errors. These instructions are for C1760nfw, C1760nf, C1760nnfw, H625cdw, H825cdw, S2825cdn Dell Laser Printers.

After changing this setting, restarting the printer should cause the printer to calibrate and clear the error.

1. Adjust the Altitude Setting:

   When the YMCK Toner Low Density Error appears this may be due to the altitude affecting the toner density inside the printer during calibration and operation.

   These printers ship with the altitude default set at 0 meters. This amount needs to be adjusted for units at higher altitudes.

   • This setting can be adjusted from the EWS of the printer or from the operator panel (Figure 1).
     
     (Figure 1: EWS Screen)
2. Perform the following steps to change the altitude settings using the operating panel:
   1. Press the Information button.
   2. Touch the Tools tab.
   3. Select the Admin Settings option.
   4. Select the Maintenance option.
   5. Select the Adjust Altitude option, and change the setting as desired.
3. Update the Firmware for Your Printer:

   If after adjusting the altitude setting and restarting the printer that the error continues update the firmware.

4. Clean the Developer:

   If the error persists use the Clean Developer setting. This can be done on the printers control panel or from the EWS. (Figure 2.)

   
   (Figure 2: Clean Developer setting)

   The Clean Developer setting is intended for the following purposes:

   • To rotate the developer motor and stir the toner in the toner cartridge
   • To use up a toner cartridge when you need to replace it before the end of its life
   • To stir the toner in a new toner cartridge