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Preventing Burn-in and Image Retention on your New Alienware 55 OLED Gaming Monitor

Résumé: Your new Alienware 55 OLED Gaming Monitor may experience Burn-in or image retention if an image is continuously displayed for a long period of time or the same image is repeatedly displayed. ...

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Contenu de l’article


Symptômes

SLN319598_en_US__1iC_aw_alienhead_mr_v1 Description  

This is due to the characteristics of the materials used to achieve high-definition imaging.

The following article explains to you how to configure your Alienware 55 OLED Gaming Monitor to prevent Burn-in or image retention.

 

Supported Systems:

 
  Alienware 55 OLED Gaming Monitor - AW5520QF            
 

Table Of Contents

  1. OLED Panel Maintenance Modes
  2. How to change the OLED Maintenance Mode
  3. Panel Conditioning
  4. Additional information

1. OLED Panel Maintenance Modes

The OLED Panel Maintenance menu prevents the screen from image retention by offering these functions:

  • Pixel Refresh: To reduce temporary image retention on the screen, you can manually activate this function after using the monitor for a long period of time. Alternatively, the function will activate automatically when you have used the monitor for 4 hours. The process takes approximately 5 minutes to complete.

    SLN319598_en_US__2icon Note: The power LED indicator flashes green during the refresh process.
  • Panel Refresh: To prevent permanent image retention caused by static content when you use the monitor for a long period of time, you can manually activate this function to refresh the pixels. Alternatively, the function will activate automatically when the accumulated usage time exceeds the factory default setting (Aproximately 2000 Hours). The process takes approximately an hour to complete.

    SLN319598_en_US__2icon Note: The power LED indicator flashes green and then turns to blinking red during the refresh process.

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2. How to change the OLED Panel Maintenance Mode

  • Press Menu on your remote or your monitor
  • Go to Display
  • Go to OLED Panel Maintenance
  • Choose Pixel Refresh or Panel Refresh depending on the type of refresh you will be doing
  • Select Yes to start the refresh process
 
SLN319598_en_US__2icon Important: Panel Refresh takes approximately an hour to complete, and you will not be able to use the monitor during this time. Additionally, if Panel Conditioning is on, Panel Refresh will activate automatically when the accumulated usage time exceeds the factory default setting.

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3. Panel Conditioning

When set to On, Panel Conditioning will automatically run the selected OLED Panel Maintenance mode

To change this setting, do the following:

  • Press Menu on your remote or your monitor
  • Go to Others
  • Go to Panel Conditioning
  • Select On or Off depending on what you need

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4. Additional information

Visit our User Guides and Manuals page to see the available documentation for your monitor.

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Cause

SLN316295_en_US__1I_aw_2016logo_mr_v1

  SLN316295_en_US__2iC_aw_twitter_mr_v1   SLN316295_en_US__3iC_aw_youtube_mr_v1   SLN316295_en_US__4iC_aw_facebook_mr_v1   SLN316295_en_US__5iC_aw_alienhead_mr_v1

Résolution


 
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Propriétés de l’article


Produit concerné

Alienware 55 OLED Monitor AW5520QF

Dernière date de publication

21 févr. 2021

Version

4

Type d’article

Solution