Display USB Hub Failure After Lane Switch from High Data Speed to High Resolution
Riepilogo: This article describes an issue where the display USB hub fails to work properly after lane switching from high data speed to high resolution.
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Sintomi
Users may experience USB hub failure on displays after they switch lanes from high data speed to high resolution. Failure symptoms include USB devices connected to the display’s USB hub can’t be detected.
Procedure to change USB-C prioritization from High Data Speed to High Resolution in user guide (Figure1):
（Figure1：Procedure to change USB-C prioritization from High Data Speed to High Resolution in user guide）
Procedure to change USB-C prioritization from High Data Speed to High Resolution in user guide (Figure1):
（Figure1：Procedure to change USB-C prioritization from High Data Speed to High Resolution in user guide）
Causa
The USB hub must re-detect the devices.
Risoluzione
To redetect the devices connected to the USB hub, unplug and then re-plug the USB-C cable(s).
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Numero articolo: 000188006
Tipo di articolo: Solution
Ultima modifica: 22 apr 2025
Versione: 4
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