NVP vProxy: FLR mount fails "Unable to transfer file vProxy-FLRAgent to VM"

요약: A Virtual Machine (VM) FLR is attempted using the NetWorker VMware Protection (NVP) vProxy Solution. The vProxy FLR agent fails to install "Unable to transfer file vProxy-FLRAgent to VM" ...

이 문서는 다음에 적용됩니다. 이 문서는 다음에 적용되지 않습니다. 이 문서는 특정 제품과 관련이 없습니다. 모든 제품 버전이 이 문서에 나와 있는 것은 아닙니다.

증상

The following error is observed in the vProxy FLR mount session log:

nsrvproxy_flr: vProxy Log: YYYY-MM-DDTHH:mm:SSZ ERROR: [@(#) Build number: NW_BUILD] Unable to install vProxy Agent on 'VM_NAME': Unable to transfer file 'C:\Users\USER_NAME\AppData\Local\Temp\vpvmware0\emc-vProxy-FLRAgent.msi' to VM 'VM_NAME' (VM_MOREF): Put "https://ESXi_HOSTNAME:443/guestFile?id=84&token=TOKEN": read tcp vPROXY_IP_ADDRESS:34888->ESXi_IP_ADDRESS:443: read: connection reset by peer

원인

The vProxy can connect to port 443 on the ESXi host; however, something is closing the connection.

The FLR mount error provides an Application Programming Interface (API) PUT URL. The same "connection reset by peer" error is observed when curl is used on the vProxy to PUT the API URL.

curl -v -X PUT "URL_FROM_VPROXY_MOUNT_LOG"

admin@nsr-vproxy01:~> curl -v -X PUT "https://esx01.amer.lan:443/guestFile?id=84&token=52a27814-105f-0d5e-78f4-0b847878d0ab84"
*   Trying 192.168.9.114:443...
* Connected to esx01.amer.lan (192.168.9.114) port 443 (#0)
* ALPN: offers h2,http/1.1
* Cipher selection: ALL:!EXPORT:!EXPORT40:!EXPORT56:!aNULL:!LOW:!RC4:@STRENGTH
* TLSv1.2 (OUT), TLS handshake, Client hello (1):
* Recv failure: Connection reset by peer
* OpenSSL SSL_connect: Connection reset by peer in connection to esx01.amer.lan:443
* Closing connection 0
curl: (35) Recv failure: Connection reset by peer

This issue is happening outside of NetWorker. Something between the vProxy and ESXi host, or on the ESXi host is not allowing the connection to port 443 to complete.

해결

Consult with the network and VMware administrator regarding the communication between the vProxy and ESXi host on port 443.

All required ports are documented in: NVP vProxy: Troubleshooting Network Connectivity For Backup and Restore Operations

추가 정보

해당 제품

NetWorker

제품

NetWorker Family
문서 속성
문서 번호: 000325624
문서 유형: Solution
마지막 수정 시간: 28 5월 2025
버전:  2
다른 Dell 사용자에게 질문에 대한 답변 찾기
지원 서비스
디바이스에 지원 서비스가 적용되는지 확인하십시오.