O agente remoto do NMM SQL Server do NetWorker falha ao registrar - nsrnmsqlra -i

Podsumowanie: O agente remoto do NetWorker NMM SQL Server não consegue se registrar no registro do SQL Server Erro: Não é possível abrir o canal chamado canal do client para autenticação:

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Objawy

O agente remoto do NMM SQL Server do NetWorker não consegue se registrar. Quando o NMM é instalado em um SQL Server, ele deve registrar (automaticamente) um agente remoto com o NetWorker.
Usando esse comando
nsrnmsqlra -i 
 


Isso não consegue se registrar com o erro:  Não é possível abrir o lado do client chamado pipe para autenticação:

a causa está relacionada ao protocolo Server Message Block do Windows (SMB).

Przyczyna

O sistema operacional Microsoft Windows usa tubos nomeados para autenticação e acesso a arquivos, impressoras e compartilhamentos.

Os tubos nomeados usam Server Message Block (SMB) como o protocolo de transporte subjacente.   

Quando o SMB está desabilitado, o agente remoto do NMM falha devido à autenticação que exige o uso de tubos nomeados.

Causa raiz de engenharia definida como:
Named Pipe uses the SMB protocol. Please find reference link.

[[MS-WPO]: Named Pipes | Microsoft Learn|https://learn.microsoft.com/en-us/openspecs/windows_protocols/ms-wpo/4de75e21-36fd-440a-859b-75accc74487c]

This is windows requirement.
 
During authentication process, Server will create the named pipe file in the client and open the named pipe to get the RPCSEC_GSS 
credentials. But when SMB protocol is disabled,  server fails to get the details from the client.




NOTAS

1. Os servidores Microsoft Windows têm o recurso SMB1 instalado por padrão. 

2. A partir do Windows 2019 Server, o SMB1 não é instalado por padrão.
Portanto, se o SMB também estiver desativado ao mesmo tempo em que o SMB1 não estiver instalado, o agente remoto apresentará falha.

EXEMPLO  
POWERSHELL

//*  THIS  SHOWS  
//  SMB1  is disabled (not installed)  
//  SMB2  is enabled
//  RESULT ----  remote agent works 


PS  
Get-SmbServerConfiguration |select enablesm*

EnableSMB1Protocol EnableSMB2Protocol
------------------ ------------------
             False               True

//*  THIS  SHOWS  
//  SMB1  is disabled (not installed)  
//  SMB2  is disabled  (in Powershell)
//  RESULT ----  remote agent fails



PS 
Set-SmbServerConfiguration -EnableSMB2Protocol $False

Confirm
Are you sure you want to perform this action?
Performing operation 'Modify' on Target 'SMB Server Configuration'.
[Y] Yes  [A] Yes to All  [N] No  [L] No to All  [S] Suspend  [?] Help (default is "Y"):

PS
   Get-SmbServerConfiguration |select enablesm*

EnableSMB1Protocol EnableSMB2Protocol
------------------ ------------------
             False              False


RESULTADO-
 
nsrnmsqlra -D5 -i 2> deb5ra.txt
The remote agent resource with the same values already exists.

--
02/21/23 20:54:22.013511 Auth methods not set, using default
02/21/23 20:54:22.016510 RPC Authentication: Client failed to obtain RPCSEC_GSS credentials: Cannot open client side named pipe for authentication: The specified network name is no longer available. (Win32 error 0x40).

02/21/23 20:54:22.016510 Could not get a session key for GSS authentication.  Perhaps this authentication method is not allowed/supported by both the local and remote remote machines.
02/21/23 20:54:22.016510 Falling back to use the older protocol which does not support pipe impersonation. Perhaps were are talking to an older auth server.
02/21/23 20:54:22.017511 Auth methods not set, using default


02/21/23 20:54:26.575461 Auth methods not set, using default
02/21/23 20:54:26.576462 RPC Authentication: Client failed to obtain RPCSEC_GSS credentials: Cannot open client side named pipe for authentication: The specified network name is no longer available. (Win32 error 0x40).

02/21/23 20:54:26.576462 Could not get a session key for GSS authentication.  Perhaps this authentication method is not allowed/supported by both the local and remote remote machines.
02/21/23 20:54:26.576462 Falling back to use the older protocol which does not support pipe impersonation. Perhaps were are talking to an older auth server.
02/21/23 20:54:26.576462 Auth methods not set, using default
02/21/23 20:54:26.592460 lg_getnameinfo(): Found the entry in getnameinfo_cache ...
                 backup type: SQL Server;
                    features: Configuration, NMM;
                        name: SQL Server;
             product version: 19.7.0.54;
     remote agent executable: nsrnmsqlra;
remote agent protocol version: 1;
                        type: NSR remote agent;
02/21/23 20:54:26.595460 Received unkown message
02/21/23 20:54:26.595460 Failed to build reply object list for Unknown message
02/21/23 20:54:26.595460 Remote Agent Ending*********


Rozwiązanie

HABILITAR POWERSHELL do protocolo

SMB2

 

 Set-SmbServerConfiguration -EnableSMB2Protocol $true



Confirme
Tem certeza de que deseja executar essa ação?
Executando a operação "Modify" no destino "SMB Server Configuration".
[Y] Sim [A] Yes to All [N] No [L] No to All [S] Suspend [?] Ajuda (o padrão é "Y"):

 

 

 Get-SmbServerConfiguration |select enablesm*

EnableSMB1Protocol EnableSMB2Protocol
------------------ ------------------
             False               True

RESULT

nsrnmsqlra -D5 -i 2> deb5okra.txt
The remote agent resource with the same values already exists.

---------- DEB5OKRA.TXT

02/21/23 21:00:53.406661 lg_getnameinfo(): Successfully added entry into getnameinfo_cache ...
02/21/23 21:00:53.407661 lgto_auth for `nsrexec' succeeded
02/21/23 21:00:53.407661 Auth methods not set, using default
02/21/23 21:00:53.407661 Auth methods not set, using default
02/21/23 21:00:53.407661 Auth methods not set, using default
02/21/23 21:00:53.424661 lg_getnameinfo(): Found the entry in getnameinfo_cache ...
                 backup type: SQL Server;
                    features: Configuration, NMM;
                        name: SQL Server;
             product version: 19.7.0.54;
     remote agent executable: nsrnmsqlra;
remote agent protocol version: 1;
                        type: NSR remote agent;
Właściwości artykułu
Numer artykułu: 000209922
Typ artykułu: Solution
Ostatnia modyfikacja: 17 mar 2026
Wersja:  5
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