Família XtremIO: BBU com alarme de UPS "Battery charger fail! Internal UPS fault!"
Resumo: A BBU não consegue manter uma carga estável a 100% e muda de íntegra para defeituosa devido a uma falha interna
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Sintomas
show-alerts
1 BBU has failed. major Sat Jan 21 23:12:00 2017 BatteryBackupUnit X2-BBU 2 XtremIO 1 ups_fru_failed outstanding 1501503
show-bbus
Name Index Model Serial-Number Power-Feed State Connectivity-State Enabled-State Input Battery-Charge BBU-Load Voltage FW-Version Part-Number Brick-Name Index Cluster-Name Index Outlet1-Status Outlet2-Status
X2-BBU 2 Eaton 5P 1550 XXXXXXXXXX PWR-B failed connected enabled on 93 0 226 02.08.0016 078-000-122 X2 2 XtremIO 1 off on
alert.log
2017-01-20 16:38:05,756: XtremIO: Raised alert: "BBU charge level is low: 69 percent. Power input to the BBU is present, but the battery is insufficiently charged." object: X2-BBU [2] severity: major
2017-01-20 16:38:05,846: XtremIO: Raised alert: "BBU has failed." object: X2-BBU [2] severity: major
2017-01-20 17:49:20,388: XtremIO: Removed alert: "No power (load) is being consumed from the BBU." object: X2-BBU [2]
2017-01-20 17:49:46,321: XtremIO: Removed alert: "Storage Controller PSU has no input." object: X2-SC2-PSU-R [8]
2017-01-20 18:00:19,664: XtremIO: Raised alert: "Battery Backup Unit has low runtime. Current battery runtime value is: 0 seconds." object: X2-BBU [2] severity: major
2017-01-20 18:00:55,854: XtremIO: Raised alert: "Storage Controller PSU has no input." object: X2-SC2-PSU-R [8] severity: major
2017-01-20 18:01:19,697: XtremIO: Raised alert: "No power (load) is being consumed from the BBU." object: X2-BBU [2] severity: major
1 BBU has failed. major Sat Jan 21 23:12:00 2017 BatteryBackupUnit X2-BBU 2 XtremIO 1 ups_fru_failed outstanding 1501503
show-bbus
Name Index Model Serial-Number Power-Feed State Connectivity-State Enabled-State Input Battery-Charge BBU-Load Voltage FW-Version Part-Number Brick-Name Index Cluster-Name Index Outlet1-Status Outlet2-Status
X2-BBU 2 Eaton 5P 1550 XXXXXXXXXX PWR-B failed connected enabled on 93 0 226 02.08.0016 078-000-122 X2 2 XtremIO 1 off on
alert.log
2017-01-20 16:38:05,756: XtremIO: Raised alert: "BBU charge level is low: 69 percent. Power input to the BBU is present, but the battery is insufficiently charged." object: X2-BBU [2] severity: major
2017-01-20 16:38:05,846: XtremIO: Raised alert: "BBU has failed." object: X2-BBU [2] severity: major
2017-01-20 17:49:20,388: XtremIO: Removed alert: "No power (load) is being consumed from the BBU." object: X2-BBU [2]
2017-01-20 17:49:46,321: XtremIO: Removed alert: "Storage Controller PSU has no input." object: X2-SC2-PSU-R [8]
2017-01-20 18:00:19,664: XtremIO: Raised alert: "Battery Backup Unit has low runtime. Current battery runtime value is: 0 seconds." object: X2-BBU [2] severity: major
2017-01-20 18:00:55,854: XtremIO: Raised alert: "Storage Controller PSU has no input." object: X2-SC2-PSU-R [8] severity: major
2017-01-20 18:01:19,697: XtremIO: Raised alert: "No power (load) is being consumed from the BBU." object: X2-BBU [2] severity: major
Causa
Não aplicável
Resolução
A BBU precisa ser substituída.
Produtos afetados
XtremIO FamilyProdutos
XtremIO Family, XtremIO HW Gen2 400GB, XtremIO HW Gen2 400GB Encrypt Capbl, XtremIO HW Gen2 400GB Encrypt Disable, XtremIO HW Gen2 400GB Exp Encrypt Disable, XtremIO HW Gen2 400GB Expandable, XtremIO HW Gen2 800GB Encrypt Capbl
, XtremIO HW Gen2 800GB Encrypt Disable, XtremIO HW Gen3 40TB, XtremIO HW Gen3 40TB Encrypt Disable, XtremIO HW X2-R, XtremIO HW X2-R Encrypt Disable, XtremIO HW X2-S, XtremIO HW X2-S Encrypt Disable, XtremIO HW X2-T, XtremIO HW X2-T Encrypt Disable, XtremIO X1, XtremIO X2
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Propriedades do artigo
Número do artigo: 000033509
Tipo de artigo: Solution
Último modificado: 19 dez. 2025
Versão: 4
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