VxRail: Event Code: MYSTIC01408B and VXR01408B

Summary: The intent of this KB is to provide the proper course of action to take if the notified mystic code takes place.

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Symptoms

If you receive the following event code: MYSTIC01408B / VXR01408B - vSAN Health Alarm 'Physical disk health retrieval issues'

Cause

This alarm is triggered when vSAN health is not able to query disk information from hosts in the vSAN cluster.
This can be transient in nature but sometimes may be permanent.

Resolution

In vCenter click on your cluster, then Monitor, then the vSAN Health to see if this issue is persisting.

For more information and troubleshooting steps on this alarm, see Broadcom article: vSAN Health Service - Physical Disk Health - Physical disk health retrieval issue (2149291)This hyperlink is taking you to a website outside of Dell Technologies.

Produse afectate

Hyper-converged Systems, VxRail 460 and 470 Nodes, VxRail Appliance Series, VxRail G Series Nodes, VxRail D Series Nodes, VxRail E Series Nodes, VxRail P Series Nodes, VxRail S Series Nodes, VxRail Software, VxRail V Series Nodes , VxRail VD Series Nodes ...
Proprietăți articol
Article Number: 000038752
Article Type: Solution
Ultima modificare: 31 Dec 2025
Version:  5
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