SourceOne Email Management: Journal activities fail on a worker server when SourceOne Supervisor components are in use.
Summary: This article explains the solution when journal activities fail on a worker server when SourceOne Supervisor components are in use.
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Symptoms
A Journaling activity with the Supervisor Business Component Extensions (BCE) enabled is failing on a worker server.
You will observe the following errors in the SourceOne Event logs and the ExJBJournal.exe logs on that server:
Cannot create component: SupervisorBCE.CoSupervisorBCE. (0x86040xxx) [ExJBJournal.exe, ExJobUtil.cpp(103).CExBCEInfo::Init]
>Cannot create component: SupervisorBCE.CoSupervisorBCE. (0x86040xxx) Invalid class string (0x80040xxxx) [ExJBJournal.exe, ExJobUtil.cpp(103).CExBCEInfo::Init]
Cannot create component:
SupervisorBCE.CoSupervisorBCE. (0x86040xxx)
[ExJBJournal.exe,
ExJobUtil.cpp(103).CExBCEInfo::Init]
>Cannot create component:
SupervisorBCE.CoSupervisorBCE. (0x86040xxx)
Invalid class string (0x80040xxx)
[ExJBJournal.exe,
ExJobUtil.cpp(103).CExBCEInfo::Init]
Cause
This issue is caused due to the Supervisor BCE component was not installed on the worker server showing the error.
Resolution
Install the Supervisor BCE component on the worker server on which the jobs are failing.
Produse afectate
SourceOne Email ManagementProduse
SourceOne, SourceOne Email Management, SourceOne Email SupervisorProprietăți articol
Article Number: 000050295
Article Type: Solution
Ultima modificare: 11 Jun 2026
Version: 6
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