Avamar: Windows VSS Exception Error

Summary: Microsoft Windows OS 2016 issue regarding Volume Shadow Copy Service (VSS) completing with Exceptions.

Acest articol se aplică pentru Acest articol nu se aplică pentru Acest articol nu este legat de un produs specific. Acest articol nu acoperă toate versiunile de produs existente.
Consultați alte resurse

Symptoms

  • VSS Backup Failed
  • Windows Server 2016 Standard Server Edition  

    Symptom:
avtar Error <7553>: Specified source path "c:\windows\system32\spp\tokens\skus\serverweb\serverweb-oem-dm-1-ul-phn-rtm.xrm-ms" does not exist; ignored
avtar Error <7553>: Specified source path "c:\windows\servicing\version\10.0.14393.350\x86_installed" does not exist; ignored
avtar Error <7553>: Specified source path "c:\windows\servicing\version\10.0.14393.1883\amd64_installed" does not exist; ignored

Cause

Microsoft Windows 2016 issue.

Resolution

This is a known Windows 2016 issue as documented in the Microsoft article below. The article addresses the issue and provides a resolution: Third-party backup warnings after you install a servicing update in Windows Server 2016 (External Link) 

To fix the issue, create new placeholder files with the same name for the files that are reported as not found:

C:\Windows\servicing\Version\10.0.14393.0\amd64_installed
C:\Windows\servicing\Version\10.0.14393.0\x86_installed

 

Produse afectate

Avamar, Avamar Client for Windows, Microsoft Windows Server 2016
Proprietăți articol
Article Number: 000057085
Article Type: Solution
Ultima modificare: 29 Jul 2026
Version:  6
Găsiți răspunsuri la întrebările dvs. de la alți utilizatori Dell
Servicii de asistență
Verificați dacă dispozitivul dvs. este acoperit de serviciile de asistență.