Invalid and Valid Workflows for upgrading Dell Encryption

Summary: These are the invalid and valid upgrade workflows for Dell Encryption.

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Symptoms

Affected Products:

  • Dell Enterprise Edition Shield
  • Dell Data Protection | Security Tools
  • Dell Data Protection | Endpoint Security Suite

Cause

Not Applicable

Resolution

Product abbreviations:

  • ST = Security Tools
  • MI = Master Installer
  • ESS = Endpoint Security Suite
  • Shield = Endpoint Encryption
  • Local = Personal Edition
  • Remote = Enterprise Edition
Invalid Installer Upgrade Workflows
Upgrade From Upgrade To
ST MI(Remote)
ST ESS
Shield(Local) Shield(Remote)
Shield(Local) Shield(Remote)+ST
Shield(Local) MI(Remote)
Shield(Local) ESS
Shield(Remote) Shield(Local)
Shield(Remote) Shield(Local)+ST
Shield(Remote) MI(Local)
Shield(Remote)+ST Shield(Local)
Shield(Remote)+ST Shield(Local)+ST
Shield(Remote)+ST MI(Local)
Shield(Local)+ST Shield(Remote)
Shield(Local)+ST Shield(Remote)+ST
Shield(Local)+ST MI(Remote)
Shield(Local)+ST ESS
MI(Local) ST
MI(Local) Shield(Remote)
MI(Local) Shield(Remote)+ST
MI(Local) Shield(Local)+ST
MI(Local) MI(Remote)
MI(Local) ESS
MI(Remote) ST
MI(Remote) Shield(Local)
MI(Remote) Shield(Remote)+ST
MI(Remote) Shield(Local)+ST
MI(Remote) MI(Local)
ESS ST
ESS Shield(Local)
ESS Shield(Remote)+ST
ESS Shield(Local)+ST
ESS MI(Local)
ESS ESS-->MI(Remote)
 
Valid Installer Upgrade Workflows
Upgrade From Upgrade To
ST Shield(Remote) + ST
ST Shield(Local) + ST
ST MI(Local)
Shield(Local) Shield(Local) + ST
Shield(Local) MI(Local)
Shield(Remote) Shield(Remote) + ST
Shield(Remote) MI(Remote)
Shield(Remote) ESS
Shield(Remote) + ST ST
Shield(Remote) + ST Shield(Remote)
Shield(Local)+ST ST
Shield(Local)+ST Shield(Local)
Shield(Local)+ST MI(Local)
MI(Local) Shield(Local)
MI(Remote) Shield(Remote)
MI(Remote) ESS
ESS Shield(Remote)

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Produse afectate

Dell Encryption
Proprietăți articol
Article Number: 000129587
Article Type: Solution
Ultima modificare: 26 Mar 2024
Version:  12
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