NVP-vProxy: Backup has FAILED. "For the past 2 minutes there have been errors attempting to disable Storage vMotion"
Summary: A Virtual Machine (VM) backup that is performed through NetWorker using the NVP vProxy appliance fails with the following error "Backup has FAILED. Error disabling storage migration for virtual machine " ...
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Symptoms
- NetWorker VMware Protection (NVP) vProxy backups of Virtual Machines (VM) fail.
- The VM's backup session log reports the following error:
Disabling storage migration of virtual machine ... For the past 2 minutes there have been errors attempting to disable Storage vMotion, will continue attempts for another 12 minutes. Backup has failed. Error Disabling Storage Migration for Virtual Machine
- The vProxy session logs can be found in the following locations:
- Linux NetWorker server:
/nsr/logs/policy/POLICY-NAME/WORKFLOW-NAME/JOBID-VM_NAME-TIMESTAMP.log - Windows NetWorker server (Default):
C:\Program Files\EMC NetWorker\nsr\logs\policy\POLICY-NAME\WORKFLOW-NAME\JOBID-VM_NAME-TIMESTAMP.log - vProxy appliance:
/opt/emc/vproxy/runtime/logs/recycle/vbackupd/DATE/
- Linux NetWorker server:
Cause
The vProxy's vbackupd service is stopped responding.
Resolution
Stop and start
vbackupd service on the NetWorker vProxy to resolve the issue.
1. Connect to the vProxy over SSH as admin.
2. Switch to root:
3. Stop the
4. Start the
5. Rerun the backup.
2. Switch to root:
sudo su -
3. Stop the
vbackupd service: systemctl stop vbackupd
4. Start the
vbackupd service: systemctl start vbackupd
5. Rerun the backup.
Additional Information
If the error persists, refer to additional documentation for this error:
- NVP-vProxy: Error disabling storage migration, retrying, error: VDDK Error: 20005: The operation has been disabled by the guest operating system.
- NVP-vProxy: Failed to disable storage migration for virtual machine "vm-****": VDDK Error: 18000: Cannot connect to the host
- NVP vProxy: Backups intermittently fail "VDDK Error: 18000: Cannot connect to the host"
Produse afectate
NetWorkerProduse
NetWorker FamilyProprietăți articol
Article Number: 000196347
Article Type: Solution
Ultima modificare: 15 Jan 2026
Version: 2
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