Dell Optimizer Walk Away Lock Interrupts Bluetooth and IP Network Data Transfers

Summary: This article describes what to do when data transfers across Bluetooth and IP Networks is interrupted by the Dell Optimizer Walk Away Lock feature.

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Symptoms

The Dell Optimizer (DO) Presence Detection (PD) Walk Away Lock feature secures the computer when the user leaves the Field Of View (FOV). When Walk Away Lock is enabled and triggered the computer goes into sleep mode. This results in an interruption in Bluetooth and IP Network transfers in progress.

Cause

Bluetooth and IP Network transfers are interrupted when DO PD Walk Away Lock is triggered.

Resolution

Disable DO PD Walk Away Lock when transferring data across Bluetooth and IP Networks.

Presence Detection configuration screenshot

Additional Information

Dell Optimizer is a software application that intelligently and dynamically optimizes the performance of your computer using artificial intelligence and machine learning. It improves productivity, performance, and user experience through computer usage analysis and learning.

Produse afectate

Dell Optimizer, Dell Pro 13 Premium PA13250, Latitude 9330
Proprietăți articol
Article Number: 000199054
Article Type: Solution
Ultima modificare: 22 Apr 2025
Version:  11
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