Dell NativeEdge: PowerEdge R770 has Unknown as Firmware Bundle Version

Summary: On NativeEdge v4.0.0.0 release, PowerEdge R770 has Unknown as Firmware Bundle Version on the Hardware tab.

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Symptoms

On NativeEdge v4.0.0.0 release, If users onboard a PowerEdge R770 to Dell Automation Platform orchestrator, the Firmware Bundle Version displays Unknown on the Hardware tab. 

Unknown Firmware version

User can also observe the event for this error.

Event error for firmware not supported

Cause

The firmware upgrade capability is not in the NativeEdge v4.0.0.0 release.

Resolution

The firmware upgrade capability for the PowerEdge R770 will be supported on future NativeEdge releases.

Produse afectate

Dell Automation Platform, NativeEdge Solutions, Dell Automation Platform Components
Proprietăți articol
Article Number: 000379423
Article Type: Solution
Ultima modificare: 28 Nov 2025
Version:  1
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