PowerStore: System Health Checks detects an incorrect PSU State

System Health may fail in the heath check for "Fru FW Upgrade Flag Check" one of the following scenarios:

• Running a System Check using PowerStore Manager (UI) with the Run Upgrade Extensions option:

• Running a System Check using PowerStore Manager (UI) with the Run System Check option:

• Running the System Health Service Script (svc_health_check) using an SSH connection:

]$ svc_health_check run -rhc symmd_fw_upgrade_flag_check  -p Upgrade_Extensions
Name                          Location Status     Description
Fru FW Upgrade Flag Check     node_b   FAILED     SYM objects are healthy, However, object type
                                                  reflected.MgmtObjectType.MGMT_OBJTYPE_JBOD in PM show
                                                  MGMT_FRU_OBJ_HEALTHY(1), MGMT_FRU_OBJ_HEALTHY(1)
                                                  (KB#000196192)

The above message indicates that the PSU is detected as being in an invalid state. This state may occur as a result of the addition of an expansion enclosure. See PowerStore: DAE Expansion requires escalation following NDU to PowerStoreOS 2.1 ​​​​​​. 

When this issue exists there is reduced redundancy. There will be a service interruption during a software upgrade (NDU) if there is a hardware issue or AC input issue to the PSU.

To resolve this issue, contact technical support as soon as possible for assistance. Reference KB #000199922 for expedited attention and resolution.