DPSök: Avamar-källan förblir i läget "Frånkopplad" när den har lagts till i Sök
Sammanfattning: Avamar-källan förblir i läget "Frånkopplad" när den har lagts till i sökningen.
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Symptom
När du har distribuerat DPSearch och lagt till en Avamar-källa i DPSearch förblir den i "frånkopplat" tillstånd. Det hjälper inte att reparera agenten från Search Console.
Från de search-avamar-action-AvamarSourceName.log loggarna kan vi se följande:
8|P 1|T [qtp688581408-21]|2021-05-25 13:06:15,581|Avamar::logon|ERROR|Failed to log in Avamar server "Avamar Source" with error "Connection or outbound has closed" org.apache.axis2.AxisFault: Connection or outbound has closed
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
at org.apache.axis2.transport.http.SOAPMessageFormatter.writeTo(SOAPMessageFormatter.java:83)
at org.apache.axis2.transport.http.AxisRequestEntity.writeRequest(AxisRequestEntity.java:84)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.writeRequestBody(EntityEnclosingMethod.java:499)
at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2114)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:346)
at org.apache.axis2.transport.http.AbstractHTTPSender.executeMethod(AbstractHTTPSender.java:557)
at org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:199)
at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:76)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:400)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:225)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:438)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:402)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.avamar.mc.sdk10.Mcsdk10Stub.login(Mcsdk10Stub.java:28944)
at com.avamar.mc.sdk10.client.McSdkClient.connect(McSdkClient.java:70)
at com.avamar.mc.sdk10.client.McSdkClient.connect(McSdkClient.java:64)
at com.emc.zinc.avamar.Avamar.logon(Avamar.java:3592)
at com.emc.zinc.avamar.AvamarConnector.logOn(AvamarConnector.java:41)
at com.emc.zinc.dpsearch.action.ConnectionHelper.connect(ConnectionHelper.java:39)
at com.emc.zinc.dpsearch.action.ConnectionHelper.connectSource(ConnectionHelper.java:64)
at com.emc.zinc.avamar.action.AdminActionResource.performAction(AdminActionResource.java:49)
at com.emc.zinc.avamar.action.AdminActionResource.connectToSource(AdminActionResource.java:63)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(ResourceMethodInvocationHandlerFactory.java:81)
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:144)
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:161)
at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:160)
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:99)
at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:389)
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:347)
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:102)
at org.glassfish.jersey.server.ServerRuntime$2.run(ServerRuntime.java:326)
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271)
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267)
at org.glassfish.jersey.internal.Errors.process(Errors.java:315)
at org.glassfish.jersey.internal.Errors.process(Errors.java:297)
at org.glassfish.jersey.internal.Errors.process(Errors.java:267)
at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:317)
at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:305)
at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1154)
at org.glassfish.jersey.jetty.JettyHttpContainer.handle(JettyHttpContainer.java:195)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:96)
at org.eclipse.jetty.server.Server.handle(Server.java:498)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:310)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:258)
at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:544)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
at java.lang.Thread.run(Unknown Source)
Caused by: com.ctc.wstx.exc.WstxIOException: Connection or outbound has closed
at com.ctc.wstx.sw.BaseStreamWriter._finishDocument(BaseStreamWriter.java:1421)
at com.ctc.wstx.sw.BaseStreamWriter.close(BaseStreamWriter.java:241)
at org.apache.axiom.util.stax.wrapper.XMLStreamWriterWrapper.close(XMLStreamWriterWrapper.java:46)
at org.apache.axiom.om.impl.MTOMXMLStreamWriter.close(MTOMXMLStreamWriter.java:188)
at org.apache.axiom.om.impl.llom.OMSerializableImpl.serializeAndConsume(OMSerializableImpl.java:197)
at org.apache.axis2.transport.http.SOAPMessageFormatter.writeTo(SOAPMessageFormatter.java:79)
... 56 more
Caused by: java.net.SocketException: Connection or outbound has closed
at sun.security.ssl.SSLSocketImpl$AppOutputStream.write(Unknown Source)
at java.io.BufferedOutputStream.flushBuffer(Unknown Source)
at java.io.BufferedOutputStream.flush(Unknown Source)
at org.apache.commons.httpclient.ChunkedOutputStream.flush(ChunkedOutputStream.java:191)
at com.ctc.wstx.io.UTF8Writer.flush(UTF8Writer.java:103)
at com.ctc.wstx.sw.BufferingXmlWriter.flush(BufferingXmlWriter.java:241)
at com.ctc.wstx.sw.BufferingXmlWriter.close(BufferingXmlWriter.java:214)
at com.ctc.wstx.sw.BaseStreamWriter._finishDocument(BaseStreamWriter.java:1419)
... 61 more
|Avamar.java(3623)|Orsak
Anslutningen mellan DPSearch och Avamar misslyckas. DPSearch kan inte kontakta Avamar-servern, men den exakta orsaken till detta är okänd.
Upplösning
Lös problemet genom att starta om DPSearch Avamar-tjänsterna på alla noder:
service search-avamar-action stop
service search-avamar-worker stop
service search-avamar-action start
service search-avamar-worker start
Om Avamar-källan förblir frånkopplad anger du Avamar-lösenordet från källkonfigurationen i webbgränssnittet för DPSearch-administration. Starta om tjänsten igen och/eller kontakta supporten för ytterligare hjälp.
Berörda produkter
Data Protection SearchArtikelegenskaper
Artikelnummer: 000187721
Artikeltyp: Solution
Senast ändrad: 23 mars 2026
Version: 2
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