Avamar: EMT visas nere på grund av att /etc/profile saknas

EMT visar ner med hjälp av dpnctl status emt även om Tomcat dyker upp:

root@ave-srv:~/#: dpnctl status emt
Identity added: /home/admin/.ssh/admin_key (/home/admin/.ssh/admin_key)
dpnctl: INFO: emt status: down.
dpnctl: INFO: [see log file "/usr/local/avamar/var/log/dpnctl.log"]
root@ave-srv:~/#: 
root@ave-srv:~/#:  tomcatctl start
tomcatctl: INFO: EM Tomcat start succeeded
root@ave-srv:~/#: 

admin@ave-srv:~/>: emserver.sh --test
INFO: Enterprise Database status: up
admin@ave-srv:~/>:

admin@ave-srv:~/>: emwebapp.sh --test
INFO: Enterprise Manager web application status: up
admin@ave-srv:~/>:

root@ave-srv:~/#: dpnctl status emt
Identity added: /home/admin/.ssh/admin_key (/home/admin/.ssh/admin_key)
dpnctl: INFO: emt status: down.
dpnctl: INFO: [see log file "/usr/local/avamar/var/log/dpnctl.log"]
root@ave-srv:~/#: 

Följande felmeddelande visas under EMT-start med följande kommando kör som admin:

admin@ave-srv:~/>: sudo -A -H /usr/local/avamar/bin/tomcatctl status --verbose
tomcatctl: ERROR: missing required subsystem control for "EM Tomcat"
admin@ave-srv:~/>:

admin@ave-srv:~/>: dpnctl start emt --verbose
Using /usr/local/avamar/var/probe.xml
dpnctl: INFO: dpnctl_util::set_verbose 1
dpnctl: INFO: dpnctl_cleanup::set_verbose 1
        /usr/bin/find /tmp -maxdepth 1 -type f \( -name 'dpnctl-*.[0-9]*' \) -mtime +1 -uid 500 -exec rm -f {} \;
dpnctl: INFO: dpnctl_node::set_verbose 1
dpnctl: INFO: interactive context = true
dpnctl: INFO: dpnctl_identity::set_verbose 1
        (sudo -A -H /usr/local/avamar/lib/dpnutils/unattended-restart-ctl supported --verbose ; echo $? >/tmp/dpnctl-subsystem-control-action-status-23375) >/tmp/dpnctl-subsystem-control-action-output-23375 2>&1
        /bin/cat /tmp/dpnctl-subsystem-control-action-output-23375
[ "/bin/cat /tmp/dpnctl-subsystem-control-action-output-23375" exit status = 0 ]
        /bin/cat /tmp/dpnctl-subsystem-control-action-status-23375 2>&1
[ "/bin/cat /tmp/dpnctl-subsystem-control-action-status-23375 2>&1" exit status = 0 ]
        rm -f /tmp/dpnctl-subsystem-control-action-status-23375 /tmp/dpnctl-subsystem-control-action-output-23375
        (sudo -A -H /usr/local/avamar/lib/dpnutils/unattended-restart-ctl mark --verbose ; echo $? >/tmp/dpnctl-subsystem-control-action-status-23375) >/tmp/dpnctl-subsystem-control-action-output-23375 2>&1
        /bin/cat /tmp/dpnctl-subsystem-control-action-output-23375
[ "/bin/cat /tmp/dpnctl-subsystem-control-action-output-23375" exit status = 0 ]
        /bin/cat /tmp/dpnctl-subsystem-control-action-status-23375 2>&1
[ "/bin/cat /tmp/dpnctl-subsystem-control-action-status-23375 2>&1" exit status = 0 ]
output of "sudo -A -H /usr/local/avamar/lib/dpnutils/unattended-restart-ctl mark --verbose":
- - - - - - - - - - - - - - - BEGIN
- - - - - - - - - - - - - - - END
        rm -f /tmp/dpnctl-subsystem-control-action-status-23375 /tmp/dpnctl-subsystem-control-action-output-23375
Using /usr/local/avamar/var/probe.xml
dpnctl_ssh_context::set_verbose 1
[ dpnctl_ssh_context::have_ssh_context(): checking agent status ]
        /usr/bin/ssh-add -l
521 SHA256:uyzWbemBqkPJMI4rFPwJaJIgjRK7EmHq83DirzHGURQ /home/admin/.ssh/id_rsa (ECDSA)
[ dpnctl_ssh_context::have_ssh_context(): checking agent status ]
        /usr/bin/ssh-add -l
521 SHA256:uyzWbemBqkPJMI4rFPwJaJIgjRK7EmHq83DirzHGURQ /home/admin/.ssh/id_rsa (ECDSA)
        /usr/bin/ssh-add -l
521 SHA256:uyzWbemBqkPJMI4rFPwJaJIgjRK7EmHq83DirzHGURQ /home/admin/.ssh/id_rsa (ECDSA)
        /usr/bin/ssh-add /home/admin/.ssh/admin_key
Identity added: /home/admin/.ssh/admin_key (/home/admin/.ssh/admin_key)
        /usr/bin/ssh-add -l
521 SHA256:uyzWbemBqkPJMI4rFPwJaJIgjRK7EmHq83DirzHGURQ /home/admin/.ssh/admin_key (ECDSA)
dpnctl: INFO: dpnctl_notification::set_verbose 1
        (sudo -A -H /usr/local/avamar/bin/tomcatctl status --verbose --verbose ; echo $? >/tmp/dpnctl-subsystem-control-action-status-23375) >/tmp/dpnctl-subsystem-control-action-output-23375 2>&1
        /bin/cat /tmp/dpnctl-subsystem-control-action-output-23375
[ "/bin/cat /tmp/dpnctl-subsystem-control-action-output-23375" exit status = 0 ]
        /bin/cat /tmp/dpnctl-subsystem-control-action-status-23375 2>&1
[ "/bin/cat /tmp/dpnctl-subsystem-control-action-status-23375 2>&1" exit status = 0 ]
        rm -f /tmp/dpnctl-subsystem-control-action-status-23375 /tmp/dpnctl-subsystem-control-action-output-23375
gsan status check:
- - - - - - - - - - - - - - - BEGIN
server up: idle
- - - - - - - - - - - - - - - END
dpnctl: INFO: interactive context = true
        (sudo -A -H /usr/local/avamar/bin/tomcatctl status --verbose --verbose ; echo $? >/tmp/dpnctl-subsystem-control-action-status-23375) >/tmp/dpnctl-subsystem-control-action-output-23375 2>&1
        /bin/cat /tmp/dpnctl-subsystem-control-action-output-23375
[ "/bin/cat /tmp/dpnctl-subsystem-control-action-output-23375" exit status = 0 ]
        /bin/cat /tmp/dpnctl-subsystem-control-action-status-23375 2>&1
[ "/bin/cat /tmp/dpnctl-subsystem-control-action-status-23375 2>&1" exit status = 0 ]
        rm -f /tmp/dpnctl-subsystem-control-action-status-23375 /tmp/dpnctl-subsystem-control-action-output-23375
dpnctl: INFO: To monitor progress, run in another window: tail -f /tmp/dpnctl-subsystem-control-action-output-23375
        (sudo -A -H /usr/local/avamar/bin/tomcatctl start --verbose --verbose ; echo $? >/tmp/dpnctl-subsystem-control-action-status-23375) >/tmp/dpnctl-subsystem-control-action-output-23375 2>&1
        /bin/cat /tmp/dpnctl-subsystem-control-action-output-23375
[ "/bin/cat /tmp/dpnctl-subsystem-control-action-output-23375" exit status = 0 ]
        /bin/cat /tmp/dpnctl-subsystem-control-action-status-23375 2>&1
[ "/bin/cat /tmp/dpnctl-subsystem-control-action-status-23375 2>&1" exit status = 0 ]
output of "sudo -A -H /usr/local/avamar/bin/tomcatctl start --verbose --verbose":
- - - - - - - - - - - - - - - BEGIN
command: if [[ -r /etc/profile && ( -z $JAVA_HOME || ! $PATH =~ "avamar/bin" ) ]] ; then source /etc/profile ; fi ; which emwebapp.sh
output:
which: no emwebapp.sh in (/usr/bin:/bin:/usr/sbin:/sbin)
exit status: 1
tomcatctl: ERROR: missing required subsystem control for "EM Tomcat"
- - - - - - - - - - - - - - - END
dpnctl: ERROR: error return from "sudo -A -H /usr/local/avamar/bin/tomcatctl start --verbose --verbose" - exit status 1
dpnctl: ERROR: 1 error seen in output of "sudo -A -H /usr/local/avamar/bin/tomcatctl start --verbose --verbose"
        rm -f /tmp/dpnctl-subsystem-control-action-status-23375 /tmp/dpnctl-subsystem-control-action-output-23375
dpnctl: ERROR: error return from starting EM Tomcat component - exit status 1
dpnctl: INFO: [user "admin"] for exit status 1, incrementing dpnctl program exit status to 1
dpnctl: INFO: No /usr/local/avamar/var/dpn_service_status exist.
dpnctl: INFO: [see log file "/usr/local/avamar/var/log/dpnctl.log"]
        rm -f /usr/local/avamar/var/dpnctl.lck
dpnctl: ERROR: traceback on exit:
dpnctl_util::quit (/usr/local/avamar/bin/dpnctl line 6495)
        rm -f /usr/local/avamar/var/dpnctl.lck
dpnctl: ERROR: [user "admin"] program exit status = 1 (error)
admin@ave-srv:~/>: 

Om du kontrollerar några rader i felmeddelandet ovan visas det:

command: if [[ -r /etc/profile && ( -z $JAVA_HOME || ! $PATH =~ "avamar/bin" ) ]] ; then source /etc/profile ; fi ; which emwebapp.sh

Via echo $PATH och which emwebapp.sh Kommandon visar rätt:

admin@ave-srv:~/>: echo $PATH
/opt/emc-tools/bin:/usr/local/avamar/bin:/sbin:/usr/sbin:/usr/local/sbin:/home/admin/bin:/usr/local/bin:/usr/bin:/bin:/usr/local/apache/bin:/usr/local/ssl/bin
admin@ave-srv:~/>:

admin@ave-srv:~/>: which emwebapp.sh
/usr/local/avamar/bin/emwebapp.sh
admin@ave-srv:~/>:

Emellertid har echo "JAVA_HOME=$JAVA_HOME" Visar tomt:

admin@ave-srv:~/>: echo "JAVA_HOME=$JAVA_HOME"
JAVA_HOME=
admin@ave-srv:~/>:

Java-katalogen är korrekt:

admin@ave-srv:~/>: ls -ld /usr/java/latest
lrwxrwxrwx 1 root root 31 Jun 17 14:07 /usr/java/latest -> /usr/lib/jvm/jre-1.8-oracle-x64
admin@ave-srv:~/>:

Kontrollerar JAVA_HOME I /etc/profile och upptäckte att filen är tom:

admin@ave-srv:~/>: grep -i JAVA_HOME /etc/profile
admin@ave-srv:~/>:
admin@ave-srv:/etc/>: cat profile
admin@ave-srv:/etc/>:

Problemet orsakades av /etc/profile och JAVA_HOME variabel saknas.

1. Kontrollera Avamar-typ och -version.
2. Om Avamar har flera noder kontaktar du Dells tekniska support och tillhandahåller den här artikeln 000484149 till support som följer avsnittet med interna anteckningar, annars går du vidare till nästa steg
3. Kontrollera om det finns en annan miljö med samma typ och version
4. Kopiera eller skapa /etc/profile Filen
5. Kör följande kommandon som root:

chown root:root /etc/profile
chmod 644 /etc/profile
grep -i JAVA_HOME /etc/profile
export JAVA_HOME=/usr/java/latest/
echo $JAVA_HOME

6. Utdata visar:

root@ave-srv:~/#: grep -i JAVA_HOME /etc/profile
export JAVA_HOME=/usr/java/latest/
root@ave-srv:~/#: 
root@ave-srv:~/#: export JAVA_HOME=/usr/java/latest/
root@ave-srv:~/#: 
root@ave-srv:~/#: echo $JAVA_HOME
/usr/java/latest/
root@ave-srv:~/#: 

7. EMT bör visas som upp:

admin@ave-srv:~/>: dpnctl status
Identity added: /home/admin/.ssh/admin_key (/home/admin/.ssh/admin_key)
dpnctl: INFO: gsan status: up
dpnctl: INFO: MCS status: up.
dpnctl: INFO: emt status: up.
...
admin@ave-srv:~/>: