DPA: Error message 'Error 401: Unauthorized Action' appears in UI

摘要: A 401 Unauthorized Action error appears in the Data Protection Advisor (DPA) UI after a user stays logged in for many hours; it is caused by the session being automatically closed due to inactivity. ...

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症状

User sees an error message on the DPA UI and has to log back in again:

 Error 401: Unauthorized Action

原因

This error happens when a user is logged into the DPA UI for hours at a time and the open session is being closed due to inactivity or some other environment factor closes the session.

解决方案

The error can be ignored as it has no impact on DPA functionality.
User can log in to DPA again and continue as normal.

The following setting can be configured on the UI to force a clean logoff after a specific period:

Administration > User & Security > Security Settings
The Session Expiration parameter can be set to example for 6 hours (the default is off):


Session expired details

Note: The above feature was introduced on 18.2.
Contact support for more information.

受影响的产品

Data Protection Advisor

产品

Data Protection Advisor
文章属性
文章编号: 000173588
文章类型: Solution
上次修改时间: 10 6月 2026
版本:  5
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