WinPE Recovery May Not Populate Disks on Systems with Windows 11

Affected Products:

• Dell Encryption Personal
• Dell Encryption Enterprise
• Dell Encryption Enterprise Self-Encrypting Drive Manager
• Dell Full Disk Encryption

Affected Versions:

• v11.2

Affected Operating Systems:

• Windows 11

Not Applicable

1. Boot to the WinPE recovery image.
2. Press X then enter to exit to the command prompt.

Figure 1: (English Only) Press x to Exit the menu

3. At the command prompt, type diskpart then press enter.
4. At the diskpart prompt, type list vol then press enter to see available volumes.

Figure 2: (English Only) Type list vol

5. Type select volume x (where x is the volume number) then press enter.
6. Type assign letter=x (where x is the drive letter that you want to assign to the volume) then press enter.

Figure 3: (English Only) Type assign letter=x

7. Type exit then press enter to exit the diskpart utility.
8. Type menu.cmd then press enter to return to the main menu.

The target disk is mounted, and recovery can be performed.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.