APEX Backup Services：SQL 备份失败。

摘要: APEX Backup Services：混合工作负载中的 SQL 备份失败

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症狀

SQL 备份在混合工作负载中失败。

Phoenix 作业日志中显示的错误。 
[2024-03-11 21:03:23,904] [ERROR] <_MainThread(MainThread)> Error[('08001', u'[08001] [Microsoft][SQL Server Native Client 11.0]Named Pipes Provider: Could not open a connection to SQL Server [2].  (2) (SQLDriverConnect); [08001] [Microsoft][SQL Server Native Client 11.0]Login timeout expired (0); [08001] [Microsoft][SQL Server Native Client 11.0]A network-related or instance-specific error has occurred while establishing a connection to SQL Server. Server is not found or not accessible. Check if instance name is correct and if SQL Server is configured to allow remote connections. For more information see SQL Server Books Online. (2)')] while connecting with instance [name] using SQL Server Native Client driver

[2024-03-11 21:05:06,953] [ERROR] <_MainThread(MainThread)> SyncError: Phoenix SQL agent found no instance/database on the server to backup or the SQL service is not running or the backup content is set to exclude all the databases.

[2024-03-11 21:05:06,953] [ERROR] <_MainThread(MainThread)> Exception: Failed to get product version info for the SQL Server instance (#100030022) (Error Code : SQL34).

[2024-03-11 21:05:06,953] [INFO] <_MainThread(MainThread)> Error[Phoenix SQL agent found no instance/database on the server to backup or the SQL service is not running or the backup content is set to exclude all the databases. (#100030006) (Error Code : SQL6)] while getting product info for instance [FDCPIVSQL06B]

 

原因

APEX Backup Services 代理程序无法连接到 SQL Server/实例。

解析度

在观察到此问题的一个实例中，重新启动 SQL Server 代理服务可解决此问题。

受影響的產品

PowerProtect Backup Services
文章屬性
文章編號: 000223107
文章類型: Solution
上次修改時間: 15 3月 2024
版本:  1
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