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Dell EMC NetWorker Module for SAP 19.8 Installation Guide

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Preface

As part of an effort to improve product lines, periodic revisions of software and hardware are released. Therefore, all versions of the software or hardware currently in use might not support some functions that are described in this document. The product release notes provide the most up-to-date information on product features.

If a product does not function correctly or does not function as described in this document, contact a technical support professional.

NOTE This document was accurate at publication time. To ensure that you are using the latest version of this document, go to the Support website https://www.dell.com/support.

Purpose

This document describes how to install, update, and uninstall the NetWorker Module for SAP (NMSAP) 19.8.

Audience

This document is intended for system administrators who are responsible for installing NMSAP and maintaining backup and recovery systems.

Users of this guide must be familiar with the following topics:

  • SAP terminology and concepts, especially those related to SAP HANA and Oracle database backup and recovery
  • Backup and recovery procedures
  • Disaster recovery procedures

Revision history

The following table presents the revision history of this document.

Table 1. Revision historyRevision history
Revision Date Description
01 December 2022 Initial release of this document for NMSAP 19.8.

Related documentation

You can find additional publications for this product release and related NetWorker products at the Support website.

The NetWorker Module for SAP Simple Support Matrix, available on Dell EMC E-Lab Navigator at https://elabnavigator.dell.com/eln/elnhome, provides details about supported environments and platforms.

Typographical conventions

The following type style conventions are used in this document:

Table 2. Style conventionsThis table describes style conventions used.
Formatting Description
Bold Used for interface elements that a user specifically selects or clicks, for example, names of buttons, fields, tab names, and menu paths. Also used for the name of a dialog box, page, pane, screen area with title, table label, and window.
Italic Used for full titles of publications that are referenced in text.
Monospace Used for:
  • System code
  • System output, such as an error message or script
  • Pathnames, file names, file name extensions, prompts, and syntax
  • Commands and options
Monospace italic Used for variables.
Monospace bold Used for user input.
[ ] Square brackets enclose optional values.
| Vertical line indicates alternate selections. The vertical line means or for the alternate selections.
{ } Braces enclose content that the user must specify, such as x, y, or z.
... Ellipses indicate non-essential information that is omitted from the example.

Where to get support

The Support website https://www.dell.com/support provides access to product licensing, documentation, advisories, downloads, and how-to and troubleshooting information. The information can enable you to resolve a product issue before you contact Support.

To access a product-specific page:

  1. Go to https://www.dell.com/support.
  2. In the search box, type a product name, and then from the list that appears, select the product.

Knowledgebase

The Knowledgebase contains applicable solutions that you can search for either by solution number (for example, KB000xxxxxx) or by keyword.

To search the Knowledgebase:

  1. Go to https://www.dell.com/support.
  2. On the Support tab, click Knowledge Base.
  3. In the search box, type either the solution number or keywords. Optionally, you can limit the search to specific products by typing a product name in the search box, and then selecting the product from the list that appears.

Live chat

To participate in a live interactive chat with a support agent:

  1. Go to https://www.dell.com/support.
  2. On the Support tab, click Contact Support.
  3. On the Contact Information page, click the relevant support, and then proceed.

Service requests

To obtain in-depth help from Licensing, submit a service request. To submit a service request:

  1. Go to https://www.dell.com/support.
  2. On the Support tab, click Service Requests.
NOTE To create a service request, you must have a valid support agreement. For details about either an account or obtaining a valid support agreement, contact a sales representative. To find the details of a service request, in the Service Request Number field, type the service request number, and then click the right arrow.

To review an open service request:

  1. Go to https://www.dell.com/support.
  2. On the Support tab, click Service Requests.
  3. On the Service Requests page, under Manage Your Service Requests, click View All Dell Service Requests.

Online communities

For peer contacts, conversations, and content on product support and solutions, go to the Community Network https://www.dell.com/community. Interactively engage with customers, partners, and certified professionals online.

How to provide feedback

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