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Dell PowerEdge RAID Controller 9 User’s Guide H330, H730, and H830

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Memory or battery problem error message

Error Message:
Memory/Battery problems were detected. The adapter has recovered, but cached data was lost. Press any key to continue.
Probable Cause:
The message occurs under the following conditions:
  • The adapter detects data in the controller cache that has not yet been written to the disk subsystem.
  • The controller detects an Error-Correcting Code (ECC) error while performing its cache checking routine during initialization.
  • The controller discards the cache rather than sending it to the disk subsystem because the data integrity cannot be guaranteed.
  • The battery may be under charged.
Corrective Action:
Allow the battery to charge fully to resolve this problem. If the problem persists, the battery or controller memory may be faulty. Contact Dell Technical Support.
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