Dell EMC NetWorker Module for Microsoft for Exchange Server VSS 19.7 User Guide

Preface

As part of an effort to improve product lines, periodic revisions of software and hardware are released. Therefore, all versions of the software or hardware currently in use might not support some functions that are described in this document. The product release notes provide the most up-to-date information on product features.

If a product does not function correctly or does not function as described in this document, contact a technical support professional.

NOTE This document was accurate at publication time. To ensure that you are using the latest version of this document, go to the Support website https://www.dell.com/support.

Purpose

This guide contains information about using the NetWorker Module for Microsoft (NMM) 19.7 software to back up and recover Microsoft Exchange Server using the Volume Shadow Copy Service (VSS) technology.

NOTE The NetWorker Module for Microsoft Administration Guide supplements the backup and recovery procedures described in this guide and must be referred to when performing application-specific tasks. Ensure to download a copy of the NetWorker Module for Microsoft Administration Guide from the Support website https://www.dell.com/support before using this guide.

Audience

This guide is part of the NetWorker Module for Microsoft documentation set and is intended for use by system administrators during the setup and maintenance of the product. Readers should be familiar with the following technologies used in backup and recovery:

NetWorker software
NetWorker data protection policy management
Microsoft Volume Shadow Copy Service (VSS) technology

Revision history

The following table presents the revision history of this document.

Table 1. Revision history
Revision	Date	Description
01	June, 2022	First release of this document for NetWorker Module for Microsoft 19.7.

Typographical conventions

The following type style conventions are used in this document:

Table 2. Style conventionsThis table describes style conventions used.
Formatting	Description
Bold	Used for interface elements that a user specifically selects or clicks, for example, names of buttons, fields, tab names, and menu paths. Also used for the name of a dialog box, page, pane, screen area with title, table label, and window.
`Italic`	Used for full titles of publications that are referenced in text.
Monospace	Used for: System code System output, such as an error message or script Pathnames, file names, file name extensions, prompts, and syntax Commands and options
`Monospace italic`	Used for variables.
`Monospace bold`	Used for user input.
[ ]	Square brackets enclose optional values.
\|	Vertical line indicates alternate selections. The vertical line means or for the alternate selections.
{ }	Braces enclose content that the user must specify, such as x, y, or z.
...	Ellipses indicate non-essential information that is omitted from the example.

You can use the following resources to find more information about this product, obtain support, and provide feedback.

Where to find product documentation

Where to get support

The Support website https://www.dell.com/support provides access to product licensing, documentation, advisories, downloads, and how-to and troubleshooting information. The information can enable you to resolve a product issue before you contact Support.

To access a product-specific page:

Go to https://www.dell.com/support.
In the search box, type a product name, and then from the list that appears, select the product.

Knowledgebase

The Knowledgebase contains applicable solutions that you can search for either by solution number (for example, KB000xxxxxx) or by keyword.

To search the Knowledgebase:

Go to https://www.dell.com/support.
On the Support tab, click Knowledge Base.
In the search box, type either the solution number or keywords. Optionally, you can limit the search to specific products by typing a product name in the search box, and then selecting the product from the list that appears.

Live chat

To participate in a live interactive chat with a support agent:

Go to https://www.dell.com/support.
On the Support tab, click Contact Support.
On the Contact Information page, click the relevant support, and then proceed.

Service requests

To obtain in-depth help from Licensing, submit a service request. To submit a service request:

Go to https://www.dell.com/support.
On the Support tab, click Service Requests.

NOTE To create a service request, you must have a valid support agreement. For details about either an account or obtaining a valid support agreement, contact a sales representative. To find the details of a service request, in the Service Request Number field, type the service request number, and then click the right arrow.

To review an open service request:

Go to https://www.dell.com/support.
On the Support tab, click Service Requests.
On the Service Requests page, under Manage Your Service Requests, click View All Dell Service Requests.

Online communities

For peer contacts, conversations, and content on product support and solutions, go to the Community Network https://www.dell.com/community. Interactively engage with customers, partners, and certified professionals online.

How to provide feedback

Feedback helps to improve the accuracy, organization, and overall quality of publications. Go to https://contentfeedback.dell.com/s to provide feedback.