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Data Protection Advisor 19.7 Installation and Administration Guide

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Preface

As part of an effort to improve its product lines, Dell EMC periodically releases revisions of its software and hardware. Therefore, some functions described in this document might not be supported by all versions of the software or hardware currently in use. The product release notes provide the most up-to-date information on product features.

Contact your Dell EMC technical support professional if a product does not function properly or does not function as described in this document.

NOTE:This document was accurate at publication time. Go to Dell EMC Online Support (https://www.dell.com/support) to ensure that you are using the latest version of this document.

Purpose

This document provides information on how to install DPA and set up DPA to monitor a data protection environment. This document also describes administrative functions such as creating users and roles, updating system settings, creating policies, and troubleshooting data collection.

ISO 9001 certification

The management system governing the design and development of this product is ISO 9001:2015 certified.

Audience

This document is intended for system administrators. Readers of this document must be familiar with the following tasks:

  • Identifying the different hardware and software components that make up the backup and replication environment.
  • Following procedures to configure backup and replication operations.
  • Following guidelines to locate problems and implement solutions.

Revision history

The following table presents the revision history of this document.
Table 1. Revision history
Revision Date Description
04 September 2023 Updated the "Monitoring of PowerProtect Data Manager" section.
03 February 2023 Updated the following sections:
  • Upgrading with Datastore Replication enabled with DPA 6.3 and later
  • Importing the DPA Datastore
  • Before starting the Discovery Wizard for monitoring Data Domain
  • Limitations
02 November 2022 Updated the dpa service stop and Enabling alternative log rotation on VMs running Windows sections.
01 June 2022 First release of this document for Data Protection Advisor 19.7.

Related documentation

The Data Protection Advisor documentation set includes the following publications:

  • Data Protection Advisor Release Notes
  • Data Protection Advisor Installation and Administration Guide
  • Data Protection Advisor Product Guide
  • Data Protection Advisor Report Reference Guide
  • Data Protection Advisor Data Collection Reference Guide
  • Programmers' Guide to Using Data Protection Advisor REST API
  • Data Protection Advisor Custom Reporting Guide
  • Data Protection Advisor Online Help
  • Data Protection Advisor Software Compatibility Guide

Typographical conventions

The following type style conventions are used in this document:

Table 2. Style conventions
Bold Used for interface elements that a user specifically selects or clicks, for example, names of buttons, fields, tab names, and menu paths. Also used for the name of a dialog box, page, pane, screen area with title, table label, and window.
Italic Used for full titles of publications that are referenced in text.
Monospace Used for:
  • System code
  • System output, such as an error message or script
  • Pathnames, file names, file name extensions, prompts, and syntax
  • Commands and options
Monospace italic Used for variables.
Monospace bold Used for user input.
[ ] Square brackets enclose optional values.
| Vertical line indicates alternate selections. The vertical line means or for the alternate selections.
{ } Braces enclose content that the user must specify, such as x, y, or z.
... Ellipses indicate non-essential information that is omitted from the example.

You can use the following resources to find more information about this product, obtain support, and provide feedback.

Where to get support

The Support website https://www.dell.com/support provides access to product licensing, documentation, advisories, downloads, and how-to and troubleshooting information. The information can enable you to resolve a product issue before you contact Support.

To access a product-specific page:

  1. Go to https://www.dell.com/support.
  2. In the search box, type a product name, and then from the list that appears, select the product.

Knowledgebase

The Knowledgebase contains applicable solutions that you can search for either by solution number (for example, KB000xxxxxx) or by keyword.

To search the Knowledgebase:

  1. Go to https://www.dell.com/support.
  2. On the Support tab, click Knowledge Base.
  3. In the search box, type either the solution number or keywords. Optionally, you can limit the search to specific products by typing a product name in the search box, and then selecting the product from the list that appears.

Live chat

To participate in a live interactive chat with a support agent:

  1. Go to https://www.dell.com/support.
  2. On the Support tab, click Contact Support.
  3. On the Contact Information page, click the relevant support, and then proceed.

Service requests

To obtain in-depth help from Licensing, submit a service request. To submit a service request:

  1. Go to https://www.dell.com/support.
  2. On the Support tab, click Service Requests.
NOTE:To create a service request, you must have a valid support agreement. For details about either an account or obtaining a valid support agreement, contact a sales representative. To find the details of a service request, in the Service Request Number field, type the service request number, and then click the right arrow.

To review an open service request:

  1. Go to https://www.dell.com/support.
  2. On the Support tab, click Service Requests.
  3. On the Service Requests page, under Manage Your Service Requests, click View All Dell Service Requests.

Online communities

For peer contacts, conversations, and content on product support and solutions, go to the Community Network https://www.dell.com/community. Interactively engage with customers, partners, and certified professionals online.

How to provide feedback

Feedback helps to improve the accuracy, organization, and overall quality of publications. You can send feedback to DPAD.Doc.Feedback@emc.com.


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