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Dell SupportAssist OS Recovery User’s Guide

PDF

Download and install Dell OS Recovery Tool

Prerequisites

Your computer must have an active Internet connection.

About this task

You can download and install the Dell OS Recovery Tool from the Dell support site.
NOTE:Downloading and installing the Dell OS Recovery Tool is necessary for resetting your computer using the Reset and update option. It is recommended that you reset your computer using the Reset and update option only if your computer is irreparable and the SupportAssist OS Recovery tool is unable to detect the factory installed operating system on your computer.

Steps

  1. Go to https://www.dell.com/support/osrecovery.
  2. Click Download OS Recovery Tool.
    The Dell OS Recovery Tool installation package is downloaded.
  3. Double-click the Dell OS Recovery Tool installation package and follow the instructions to install the tool.

Next steps

After the installation is complete, create the SupportAssist OS Recovery USB key. See Create SupportAssist OS Recovery USB key.

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