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Dell SupportAssist OS Recovery User’s Guide

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Set failure threshold for automatic start of SupportAssist OS Recovery

About this task

By default, your computer starts SupportAssist OS Recovery automatically if it fails to boot to the operating system on two consecutive attempts. If necessary, you can configure the failure threshold for the automatic start of SupportAssist OS Recovery.

Steps

  1. Turn on or restart your computer.
  2. Press F2 to enter System Setup.
    NOTE:If you wait too long and the operating system logo is displayed, wait until you see the Windows desktop, restart your computer, and try again.
  3. In the left pane, expand SupportAssist System Resolution, and then select Auto OS Recovery Threshold.
  4. In the right pane, select one of the following:
    • OFF—disables the automatic start of SupportAssist System Resolution and SupportAssist OS Recovery
    • 1—automatically starts SupportAssist OS Recovery after a single failure
    • 2—automatically starts SupportAssist OS Recovery after two failures
    • 3—automatically starts SupportAssist OS Recovery after three or more failures
  5. Press F10 to save the changes and exit.

Results

The failure threshold for automatic start of SupportAssist OS Recovery is set. Based on the option you selected, SupportAssist OS Recovery starts automatically if your computer fails to boot to the operating system. If you selected OFF, SupportAssist OS Recovery does not start automatically. In such cases, you can start it manually, see Manually start SupportAssist OS Recovery.

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