Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an Account Premier Sign In Partner Program Sign In
Contact Us

Dell SupportAssist OS Recovery User’s Guide

PDF

Troubleshoot Wi-Fi connection

When you select Connect automatically check box while configuring a WiFi network, SupportAssist OS Recovery saves the network configuration settings for future connections. Sometimes, when you later clear the Connect automatically check box, SupportAssist OS Recovery still connects to the saved WiFi network. To troubleshoot such errors, you can reset the BIOS settings to default.

Steps

  1. Go to the SupportAssist OS Recovery home page.
  2. Click more options icon on the header of the SupportAssist OS Recovery home page, and then click Restart.
  3. Press the F12 key until the one time boot menu is displayed.
    NOTE:If you wait too long and the operating system logo is displayed, wait until you see the Windows desktop, restart your computer, and try again.
  4. From the one time boot menu, select BIOS Setup, and then press Enter.
  5. Select Wireless, and then click Restore Settings.
    The Restore Settings window is displayed.
  6. Select BIOS Defaults, and then click OK.
  7. Click Exit.

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\