- Notes, Cautions, and Warnings
- Overview
- Installing And Setting Up Dell SupportAssist
- Dell SupportAssist Interface
- Using Dell SupportAssist
- Launching Dell SupportAssist
- Configuring Proxy Server Settings
- Configuring The Default Device Type Credentials
- Confirming Connectivity Through The Proxy Server
- Configuring A Remote Connection
- Confirming Email Connectivity
- Filtering The System Log Collection
- Editing Device Credentials
- Enabling Or Disabling The Automatic Collection Of System Logs
- Resetting The Device-Specific Credentials To The Default Device Type Credentials
- Overwriting The Device-Specific Credentials With The Default Device Type Credentials
- Sending The System Logs Manually
- Scheduling The System Log Collection
- Default System Log Collection Schedule
- Enabling Or Disabling The Scheduling Of System Log Collection
- Disabling The Scheduling Of System Log Collection For A Specific Device Type
- Ensuring Successful Communication Between The SupportAssist Application And The SupportAssist Server
- Setting SupportAssist To Maintenance Mode
- Viewing The Case List
- Viewing The Device Inventory
- Refreshing The Case List Or Device Inventory Display Data
- Viewing And Updating The Contact Information
- Configuring Email Notification Settings
- Accessing And Viewing The System Log Collection
- Viewing Dell SupportAssist Product Information
- Viewing Support Information
- Accessing And Viewing The Logs
- Accessing The Context-Sensitive Help
- Uninstalling Dell SupportAssist
- Troubleshooting
- Related Documents And Resources
SupportAssist Version 1.1 For Microsoft System Center Operations Manager User's Guide
Security
- The Settings tab is inaccessible and the Connectivity Test link is disabled. On clicking Settings tab, a dialog box is displayed with the following message: Access Denied. You must be logged in as a member of either the Administrators or Domain Admins group..
- The Edit Device Credentials and Send System Logs links remain disabled even after selecting a device in the Device Inventory.
If this occurs, ensure that you are logged on as a member of either the Administrators or Domain Admins group.
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