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Dell Migrate User's Guide

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Troubleshooting when external storage is found

On the old PC, Data Assistant runs the prechecks for erase to ensure that all the requirements are met before proceeding. When an external storage device is detected on the old PC, Data Assistant prompts you to disconnect the external device.

Erase is only performed on the local fixed storage of the PC. Erase does not remove data from any removable media or external storage components. It is recommended to disconnect the external storage devices as an additional precaution.

Figure 1. External drive found in Data Assistant
External drive found in Dell Data Assistant

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