Dell Docking Station WD19 User Guide

Dell Docking Station drivers (Realtek USB GBE Ethernet Controller Driver and Realtek USB Audio Driver) are required to be installed before using the docking station for full functionality. Dell recommends updating the computer BIOS and graphics drivercomputer BIOS, graphics driver, Thunderbolt driver, and Thunderbolt firmware to the latest version before using the docking station. Older BIOS versions and drivers could result in the docking station not being recognized by your computer or not functioning optimally.

Updating the Dell Docking Station WD19 driver set

To fully support the new generation Dell Docking Station WD19, it is highly recommended to install the following BIOS/Drivers on a 64–bit Windows operating system:

1. Go to www.dell.com/support and click Detect Product to Autodefect your product, or enter your computer’s Service Tag in the Enter a Service Tag or Express Service Code field, or click View Products to browse to your computer model.
2. Flash the latest BIOS available for the system. This is available for download at dell.com/support under the “BIOS” section. Restart the computer before the next step.
3. Install the latest Intel HD/nVIDIA/AMD Graphics drivers available for the system. This is available for download at www.dell.com/support/drivers. Restart the computer before the next step.
4. Install the Realtek USB GBE Ethernet Controller Driver for Dell Dock WD19 available for your system. This is available for download at dell.com/support under the “Docks/Stand” section.
5. Install the Realtek USB Audio Driver for Dell Dock WD19 available for your computer. This is available for download at dell.com/support under the “Docks/Stands” section.