Latitude 5175/5179 User’s Guide

Problems

Possible causes

Possible solutions

Tablet does not turn on

The battery is completely discharged.

Charge the tablet for at least 4 hours.
Press and hold the power button for 2 seconds and wait for 8 seconds to see whether the Dell logo is displayed.
Press and hold the power button for 15 seconds to hard reset the tablet.

Tablet does not turn off

Press and hold the power button for 15 seconds to forcefully turn off the tablet.

Tablet locks up

Press and hold the power button for 25 seconds to unlock the tablet. Press the power button for 2 seconds and wait for 1 minute for the Dell logo to be displayed.

Tablet is not responding or behaving unexpectedly

Restart the tablet. See Turning off your tablet and Turning on your tablet.
Refresh the tablet. See Restoring your operating system .

Tablet cannot boot into Windows

Contact Dell’s support service. Go to www.dell.com/support.

Software or feature is not working as expected

Software updates may have been downloaded in the background. Restart your tablet.

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Latitude 5175/5179 User’s Guide

Tablet

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