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XPS 13 9300 Service Manual

PDF

System diagnostic lights

When static, the power and battery-charge status light indicates the power mode that your computer is in. When blinking in different patterns, the power and battery-charge status light indicates the respective issues that your computer is encountering.

Static power and battery-charge status light

The following table lists the status of your computer based on the power and battery-charge status light.
Table 1. Power and battery-charge status lightPower and battery-charge status light
Power and battery-charge status light Status of computer

Solid white

  • The power adapter is connected and the battery is fully charged.
  • The power adapter is connected and the battery has more than five percent charge.

Amber

The computer is running on battery and the battery has less than five percent charge.

Off

The computer is in sleep state, hibernation, or turned off.

Blinking power and battery-charge status light

The power and battery-status light blinks alternately between amber and off to indicate issues that your computer is encountering.

For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times followed by a pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected.

The following table shows the different power and battery-status light patterns and the associated issues.

Table 2. LED codesLED light codes for component issues/failure in the product.
Diagnostic light codes Problem description
2,1 Processor failure
2,2 System board: BIOS or ROM (Read-Only Memory) failure
2,3 No memory or RAM (Random-Access Memory) detected
2,4 Memory or RAM (Random-Access Memory) failure
2,5 Invalid memory installed
2,6 System-board or chipset error
2,7 Display failure
2,8 LCD power rail failure.
3,1 CMOS battery failure
3,2 PCI, video card/chip failure
3,3 Recovery image not found
3,4 Recovery image found but invalid
3,5 Power-rail failure
3,6 System BIOS Flash incomplete
3,7 Management Engine (ME) error

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