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Dell Wyse Management Suite Version 3.x Release Notes

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Known issues

Table 1. Known issuesKnown issues
Issue number Issue description Work around
WMSNG-8241 If the 1883 port is blocked, the fall back to secure MQTT is initiated by Wyse Device Agent. But it does not connect to the secure MQTT connection. This issue is observed when you install Wyse Management Suite on-premise.

Do not block 1883 port for device MQTT connectivity.

WMSNG-8239 A pop-up message is displayed when you enter any key to update the repository folder permission after you install Wyse Management Suite 3.5 repository. Copy and paste the path so that the warning message appears once.
WMSNG-8226 Change User credential option is appearing for WES devices. There is no workaround.
WMSNG-8224 Unable to edit and provide Custom Global Admin or Custom Viewer role for User groups. Assign the roles to the specific user.
WMSNG-8223 You cannot upload files with the name Copy or Copy (2), and Virus detected error message is displayed. Do not modify or rename the files.
WMSNG-8144 Unable to update the MQTT URLs when the WMS is installed in custom port. There is no workaround.
WMSNG-8141

An inappropriate error message is displayed when you create the check-in rule for the file on the same group where the rule has already been created.

There is no workaround.
WMSNG-8125 Device summary on the dashboard displays that the device is compliant, but the devices tab displays as noncompliance. There is no workaround.
WMSNG-8085

If the certificate file is damaged (open the file and at the end, you can add or remove the content) then the certificate is no more valid. But the key is imported in the WMS even after modifying the license key.

There is no workaround.
WMSNG-8018 User alert preference update event is displayed in the device group as a default policy group. There is no workaround.
WMSNG-8017

Login description displays N/A in the report generation.

There is no workaround.
WMSNG-8016 Report generation is in the UTC, but the report events are generated as per the browser’s local time zone. There is no workaround.
WMSNG-8005

Not able to list the devices in the custom group with special characters.

There is no workaround.
WMSNG-7993 500 status code is displayed when you access the shadow VNC. There is no workaround.
WMSNG-7876

Add button is available in the Groups and Configs page for the users who do not have permission.

There is no workaround.
WMSNG-7857 Tabs, arrow keys, and hotkeys do not support the WMS during the installation or uninstallation. There is no workaround.
WMSNG-7845 The tooltip description does not contain information about the import button for ThinOS 9.x and the Hybrid Client. There is no workaround.
WMSNG-7842

Screen capture Image does not appear in Internet Explorer.

You can use any other browsers like Google Chrome or Mozilla Firefox to capture the device screen.
WMSNG-7784 File is imported successfully without displaying an error for custom connections Settings->Connection icon in Hybrid operating system. There is no workaround.
WMSNG-7490

Parent select group must be selected by default while assigning the role (RBAC) to the child select group. Child select group must be selected by default while assigning the role of the parent select group.

There is no workaround.
WMSNG-7263 Subnet Device Filtering: IP for the devices must not appear in the subnet or prefix filters. There is no workaround.
WMSNG-6965

Importing a device level configuration from an exported file does not remove any existing device level exceptions or configurations.

There is no workaround.

WMSNG-6964 Device level configuration displays as a group level when the configurations import from an exported file. There is no workaround.
WMSNG-6799 After you upgrade, it takes 45 minutes approximately to launch the REPO UI. There is no workaround.
WMSNG-6737 When you delete an uploaded certificate with the alias name from the keytool utility, the WMS UI still displays the certificate entry in the setup page. There is no workaround.
WMSNG-6546 Preloaded Bulk Device exception does not apply for the new or re-registered devices. There is no workaround.
WMSNG-6525 It takes 30 minutes approximately to restart the service manually. There is no workaround.
WMSNG-6503 Unable to fetch tenants with the Tenant Type filter: Trial There is no workaround.
WMSNG-6226 Login screen fails to select different languages after the language has been selected. There is no workaround.
WMSNG-4128 No Internet Connectivity message is not displayed for login screen. There is no workaround.
WMSNG-4126 An Authentic Issue message is displayed after you upgrade the application. There is no workaround.

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