NetWorker Module for Microsoft

This article documents the solution to the NetWorker Management Console (NMC) installation failure to start the gstdbinit process.

License validation fails with "Unable to check out 'NETWORKER_UPDATE': status - -9 'Invalid host. (-9,57)'."

NetWorker "Rules" are configured to identify VMware Virtual Machines (VM) in a NetWorker Protection Group. This dynamically backs up new VMs based on the rule definitions defined and VMs that meet the rule criteria. Some or no VMs are listed. The approach outlined in this article outlines how to diagnose potential configuration issues that result in rules not identifying expected VMware resources correctly.

VMware Virtual Machines (VM) are protected in a NetWorker group using VMware Category Tags. The NetWorker Management Console (NMC) or NetWorker Web User Interface (NWUI) group VM preview either shows no VMs or VMs are missing. The vSphere environment contains duplicate Categories. The NetWorker VMware Protection (NVP) backup workflow ignores the VMs which are assigned to a Tag that overlaps with a duplicate Category.

During a file system restore from the NMC user interface, the operation fails with the error message after upgrading the NMC client to version 19.13.

The VMware vCenter server is observing VPXD service unavailability or is unresponsive due to high workload from NetWorker server. This KB provides details on how to tune the NetWorker vCenter inventory discovery process (nsrvim).

NetWorker is performing Azure Virtual Machine (VM) snapshot backups. During an Azure VM restore from the NetWorker Web User Interface (NWUI), the save set is selected from NWUI. The restore immediately fails "Unable to find the index entry for the VM backup"

NetWorker is configured to backup Azure Virtual Machine (VM) snapshots. During the backup workflow, successful Azure VM disk backups are performed; however, the 'Azure' save set fails.

NetWorker provides Representational State Transfer (REST) Application Programming Interface (API) which can be used for gather data from the NetWorker application. The "jobs" based GET request reports the dataSize unit as "KB"; However, the value shown is the backup size in bytes not KB.

To ensure that files with Japanese names are displayed correctly in their native format and in the same language while browsing through NMC.

This article provides an overview of how to clear Java cache, enable Java console, and configure Java debug on Microsoft Windows systems using NetWorker Runtime Environment (NRE) to access the NetWorker Management Console (NMC).

Azure Virtual Machine (VM) completes successfully. The VM is recovered in Azure and powers on. No issue is seen with the VM. The nsrazure_recover log reports that no VM disks were recovered.

The NetWorker Web User Interface (NWUI) is used to perform Azure Virtual Machine (VM) restores. A VM restore has completed or failed, but it is not possible to view the recover log from the UI. Clicking the "View Messages" option does not return any results.

Azure Virtual Machine (VM) backups are performed through NetWorker. The NetWorker Web User Interface (NWUI) is not showing VMs that were backed up in the recovery tab.

Connections to the NetWorker Authentication service (AUTHC) fail. The errors reported are HTTP 400 (Bad request) or HTTP 403 (Forbidden)

NetWorker Azure Virtual Machine (VM) Snapshot restore fails, reporting that the source blob does not belong to the same region as the disk.

During a NetWorker VMware Protection (NVP) File Level Restore (FLR), the mount operation fails with "../vm-MoRef-disk-key-####-flat.vmdk: Warning: file is smaller than 512 bytes." Performing an Instant Access (IA) restore completes successfully but the recovered Virtual Machine (VM) will not power on in VMware until the disk is removed.

NetWorker server with many devices intermittently becomes unresponsive through the NetWorker Management Console, nsrwatch, and nsradmin command-line utilities.

How to change the java heap size for the NetWorker Management Console (NMC)?

The NetWorker VMware Protection (NVP) vProxy appliance fails to register with a NetWorker server. The vProxy REST service reports "Unable to listen and serve REST requests: x509: negative serial number"

SQL Server Full and LOG backups running in parallel cause the binary to crash.

Installation of NetWorker Module for Microsoft (NMM) failing on Windows 2025 as Windows Server 2025 does not have VBScript support by default.

ItemPoint compatibility with Outlook version for Exchange Granular recovery.

The NetWorker VMware Protection (NVP) vProxy File Level Restore (FLR) mount operation fails with an "i/o" timeout issue when using domain authentication for the mount user.

A NetWorker Virtual Edition (NVE) rollup is stuck in a semi-installed state. It shows as both completed and in-progress.

This Dell Knowledge Base article provides details of NetWorker Runtime Environment software and installation on different platforms.

NetWorker Management Console login failure with message "Could not resolve host: NetWorker_ServerName."

Vulnerability on "TLS Version 1.1 Protocol Deprecated" and "TLS Version 1.0 Protocol Detection" for port 5432 and port 5671 on NetWorker Server having NetWorker version 19.7.0.1 installed on Windows Server 2016

This article deals with warning while configuring NMC on a networker server as "WARNING: Unable to contact authentication server on host Networker_server_hostname and port 9090" when the Linux server is configured with proxy hosts.

When launching NMC on a client, a Java error pops up "Application Blocked by Deployment Rule Set". This is due to a DeploymentRuleSet.jar file still present on the system.